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Hotel Quality & Experience Advisor

$53.6k - $80.3k

Ecolab

Ecolab is seeking a Brand Protection Advisor to join our team in Boston, MA and deliver on‑site evaluations, coaching, and insights that elevate food safety, guest experience, workplace safety, and operational excellence. How You’ll Make an Impact Conduct brand protection visits at client locations, applying consulting, coaching, and training to meet client expectations and protect brand standards. Develop and deliver summary presentations of assessment findings and recommendations to client leadership. Partner with EcoSure and Ecolab teams to solve client challenges. Complete a budgeted number of visits each week, delivering an exceptional client experience. Utilize an iPad, Microsoft Suite, and CRM technology to ensure efficient planning and perform essential job functions. Support the growth initiatives of our company and our clients. Adhere to HIPAA guidelines while completing operational visits in hotels, restaurants, convenience stores, education, healthcare, and senior living facilities. Position Details Candidate must reside within a commutable distance of Boston, MA . Percent of overnight travel required: 100% Position requires occasional evenings, weekends, and overtime as business needs dictate. Based on customer requirements, obtaining ServSafe and/or CP‑FS certification may be a condition of continued employment. What’s Unique About This Role Support a diverse, inclusive, and engaging organization. Paid training program that includes job shadowing, e-learning modules, structured field activities, and customized classroom-style training. Company‑paid vehicle for business and personal use, where applicable. Plan and manage your schedule in an independent work environment. Be part of a company that values safety training and personal protective equipment. Minimum Qualifications High school diploma. Two years of hospitality industry‑related experience. Current and valid Driver’s License with no restrictions. Must be 21 years of age or older due to nature and hours of the work. No immigration sponsorship available for this position. Physical Requirements Being around, touching, and potentially consuming food made from or with animal products and/or top allergens. Lifting and carrying 25 pounds. Inspecting client play areas by climbing, crawling in tight areas, and going down slides. Bending, squatting, shifting, and adjusting movement to assess areas low to the ground and above the head. Standing and walking for extended periods of time in client locations. Driving and/or flying to client locations as needed; responsible for proper identification (Real ID or other acceptable form). Driving a company‑paid vehicle as required; pre‑employment and ongoing motor vehicle record checks will be performed. Preferred Qualifications Bachelor's degree in culinary, hospitality, or business field. Multilingual (Spanish & French preferred). High‑level customer service and advanced consultative skills. Ability to work well under pressure, juggle tasks, and meet deadlines. Strong planning and organizational skills with high attention to detail. Ability to work effectively without supervision, show initiative, good judgment, and superior decision‑making and problem‑solving skills. Benefits Starting on Day 1: Access to comprehensive benefits including medical, dental, vision, matching 401K, company‑paid pension, stock purchase plan, paid parental leave, discounted childcare, and more. Opportunity to tackle meaningful challenges and help customers achieve clean water, safe food, and healthy environments. Ability to shape your career with a growth‑focused company. Support of a diverse organization that values inclusion and engagement. Compensation Range The pay range for this position is $53,600–$80,300. Factors considered include experience, education, training, and geographic location. Ecolab is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity, protected Veteran status, or disability. All qualified applicants, including those with criminal histories, will be considered for employment in all hiring stages. #J-18808-Ljbffr ECOLAB

Vacancy posted 1 day ago
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