Sales Operations Coordinator

Sales Operations Coordinator

Micro-Star International (MSI) specializes in the design and manufacturing of motherboards, interface cards, and barebones. In the rapidly changing information technology industry, MSI has certainly become a vital link in the chain of leading-edge technology.

MSI keeps the principle of "Award-winning product quality and outstanding customer service" in producing its motherboards and add-on cards, and achieves its position as one of the Top 5 motherboard/video card manufacturers in the world.

What you will do:

• Support the Sales team with all related to sales activities to improve efficiency and grow sales revenue.
• Respond to inquiries such as order status, shipment schedules, account applications, co-op applications, product availability, pricing and quoting.
• Work cross-functionally with production, accounting, logistics and marketing teams.
• Follow up on weekly backorder list and review with order processing team.
• Handle customer issues, inquiries, samples and returns.
• Perform other job duties as manager assigned.

What you will need:

• Associate Arts/Science degree (AA/AS) or Bachelor's degree (BA/BS)
• 3+ years of sales, customer service experience with Bachelor's degree, OR
• 5+ years of relevant working experience with Associate Arts/Science degree.
• Organized and detail oriented
• Excellent written and verbal communication skills in English
• Bilingual in Mandarin
• Proficient in Microsoft Office
• Ability to adapt, prioritize and multi-task
• Works well as individual and with sales teams

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

What you will get:

• Competitive base pay
• Performance bonus
• 10 days of paid national holidays
• Paid time off (sick + vacation)
• 100% covered Medical, Dental, Vision, and Basic Life AD&D Insurance for employee, with optional dependent coverage
• 401K retirement plan with employer match
• Employee engagement and annual event

MSI is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. MSI makes hiring decisions based solely on qualifications, merit, and business needs at the time.