Retail Sales Specialist - Polo, Natick Collection - Full Time

Job Description

Be Part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Vendor Paid Specialist an exceptional colleague, affiliated with a brand specific vendor They utilize vendor product knowledge and superior selling skills to drive revenue for the vendor/brand. They create an enhanced shopping experience, deliver exceptional service and always make the customer the priority. The Vendor Paid Selling Specialist advocates for the customer and communicates customer opportunities to their store leadership team and vendor representatives.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found  here .

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings  here.

What You Will Do

• Deliver a memorable customer experience
• Drive vendor sales by consistently demonstrating exceptional selling skills
• Partner with Customer Experience Manager to identify business driving opportunities to drive top line sales
• Provide an exceptional customer experience by ensuring the customer is always the priority
• Leverage product knowledge to increase sales by educating and assisting the customer in making the best choice
• Convert customers into clients
• Maintain high customer readiness standards: deliver a clean, neat and east-to-shop store environment. Ensure shortage prevention initiatives are executed
• Perform other customer-facing, vendor specific duties as needed
• Perform other duties as assigned
• Regular, dependable attendance and punctuality
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Who You Are

• Candidates with a High School Diploma or equivalent are encouraged to apply
• Minimum 1 year previous merchandising or retail experience
• Ability to effectively communicate and present information to customers, peers and all levels of management
• Basic math functions such as addition, subtraction, multiplication, and division and the ability to use a calculator
• Self-starter
• Able to work independently and as part of a team
• Must have good time management skills
• Ability to follow through on projects in a timely manner
• Must be comfortable with the use of computers and frequent use of RF equipment
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays

Essential Physical Requirements You Will Perform

• This position involves constant moving. Involves standing for at least two consecutive hours
• May occasionally be required to stoop, kneel, crouch, and climb ladders
• May have to reach above eye level
• Involves close vision, color vision, depth perception, focus adjustment
• Involves lifting/moving at least 30lbs

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.