Assistant Manager

Assistant ManagerThe Assistant Manager responsible for maintaining an accurate inventory database and linking their store to the company's product supply chain by processing and verifying all incoming and outgoing parts, accessories, and bicycles. Operations staff also collect physical inventory data, execute directives from purchasing and other departments, and work with the General Manager provide their store day-to-day operational support, maintaining a retail environment that enables the success of the sales and tech department.Essential Job FunctionsInter-Store Transfers- OutboundFulfill telephone and online requests for product from store personnel.Remove from stock and process products for transfer following proper proceduresAssist drivers and ensure all products are loaded onto the transfer truckVisualImplement visual directives as they are assigned by Merchandising ManagerInter-Store Transfers- InboundVerify, organize and stock product received following proper proceduresEnsure product arrives in good conditionConfirm that customers are contacted and notify store personnel of arrival of requested productDirect tech staff to check-in bikes in order of urgency (Paid, Customer request, etc)ReceivingOrders Received Centrally - process incoming orders received by the distribution center.Verify, organize and stock product received following proper proceduresEnsure product arrives in good conditionOrders Drop-Shipped by Vendors - Process incoming orders direct from vendors.Match shipped product to vendor pick-list/pack-slipMake sure all product arrives in good conditionCreate vouchers using Purchase OrdersReport any shipping/receiving discrepancies to purchasing departmentSubmit paperwork to accountingProcess product (Price and security tag as necessary) and merchandise on the sales floorStocking & MerchandisingKeep sales floor stocked with available productKeep product displayed as directed by the Merchandising DepartmentMaintain back-stock organizationRequest more centrally warehoused product as neededWarranty ReturnsEnsure warranty documentation is complete and properly filled outTransfer warranty returns to the distribution center following proper proceduresPhysical InventoryConduct regular physical inventory counts as assigned following proper proceduresReport inventory discrepancies to the supervising managerResearch inventory discrepancies as instructedGeneral Store Operations – Help provide the store with a smooth and successful operation, including assisting customers when all sales staff is occupied.Keep store stocked with supplies-forms, office supplies, etcFulfillment BOPIS/onlineMODEffectively quarterback the sales floor to ensure all customers are served exceeding well.Conduct morning huddles.Execute our Rules of Customer Service to resolve all customer conflicts or complaints.Complete any tasks given by your GM.Hourly Pay Range:This compensation package will be dependent on experience, qualifications, industry experience and the interview with a potential range of up to $26-$28 per hour.RequirementsStrong organizational, planning, analytical and communication skills.Time/deadline management skills, attention to detail, and consistency are a must.Knowledge of, or enthusiasm for, bicycles and the bicycle industry a huge plus.Proven ability to plan and accomplish goals with a demonstrated history of growing businessesStrong coaching, development and performance feedback skillsStrong leadership presence, including the ability to engender confidence and enthusiasm during periods of change or slower businessAbility to create a vision of the future that motivates employees to want to achieve it.Excellent problem solving abilities and on-the-fly thinking to match the fast moving shop environment.Above average people skills to finesse sticky customer situations and build lasting relationships.