Orthodontic Financial Coordinator

Job Description

Job Description

Are you detail-oriented, organized, and passionate about helping patients navigate their orthodontic treatment? We're looking for an Orthodontic Finance Coordinator to join our Bentonville office team! This position plays a vital role in ensuring a smooth financial experience for our patients while working closely with our clinical and administrative teams.

What You'll Do

• Verify orthodontic insurance benefits.
• Prepare patient contracts, payment plans, and financial arrangements.
• Submit insurance claims, pre-authorizations, and appeals.
• Process insurance payments, EOBs, and account reconciliations.
• Manage patient payment schedules.
• Review patient balances and communicate financial responsibilities.
• Coordinate with front office and clinical staff to ensure seamless patient care.
• Monitor outstanding insurance claims and follow up on delayed payments.
• Handle patient financial questions by phone, email, and in person.
• Maintain accurate financial records and reports.
• Assist with monthly account maintenance, refunds, and financial reporting.

What We're Looking For

• Experience in dental or orthodontic insurance and billing preferred, but not required.
• Knowledge of Medicaid and private dental insurance verification.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service abilities.
• Comfortable working with multiple software systems and insurance portals.
• Ability to prioritize tasks in a fast-paced environment.
• Professional, dependable, and team-oriented.

What we offer:

• 50% employer contribution toward employee health insurance
• Medical, dental, and vision insurance
• Supplemental insurance, including short-term disability and life insurance
• $25,000 employer-paid life insurance policy
• Paid Time Off (PTO) beginning after 90 days
• Safe Harbor 401(k) plan
• Complimentary orthodontic care for employees
• Ongoing professional training and development
• Paid community outreach opportunities and fun staff events

  If you enjoy problem-solving, working with numbers, and providing exceptional customer service, we'd love to hear from you!

Apply today and become part of a team that's changing smiles—and lives—every day!