Systems Administrator

No third-party vendors or C2C Job Description – Systems Administrator Under the general direction of the IT Manager, the position is a technical specialist who defines problems, proposes preliminary solutions, prepares cost estimates, develops, customizes, implements, and maintains software, hardware and network specifications, configurations, and systems; coordinates the implementation of new or modified information systems; troubleshoots user and system problems; and performs related work as required. EXAMPLE OF DUTIES: Positions in this class may perform any or all of the below listed duties. These should be interpreted as examples of the work, and are not necessarily all-inclusive. Analyzes, monitors, troubleshoots and resolves network performance, integrity, security, availability, and other network issues and problems; coordinates the resolution of vendor problems. Analyzes, reviews, recommends, and optimizes technologies to enhance network performance; evaluates and recommends network software, hardware, and inter-connectivity products. Performs day-to-day LAN and server administration; creates or maintains network users, groups, rights, login scripts; network printer configurations; creates, modifies, and deletes user accounts, groups, resources, membership rights and security access for e-mail. May plan, design, install, optimize, upgrade, and maintain systems and software; configures vendor software to meet organizational requirements; monitors performance of hardware and operating system software and makes recommendations to correct problems or improve performance; establishes and monitors procedures for data security and access to computer systems; designs and maintains backup and recovery procedures. Evaluates software and hardware, writes recommendations for management review; prepares documentation, procedures, reports, specifications, program descriptions, operating instructions, training materials, and user manuals. Plans, designs, configures, upgrades, administers, and maintains the organization-wide enterprise system, including LANs and WANs, Internet, e-mail and all aspects of hardware, software, operating systems, and inter-connectivity. Develops network systems architecture involving integration of multiple platforms, vendors' products and technologies. Identifies, designs, recommends, and implements standards, conventions, and policies for network systems. Stays current with leading-edge technologies that could benefit the organization. Consults with current and proposed systems users on the design and feasibility of proposed systems and modifications; analyzes client needs; identifies alternatives; estimates cost and timing of systems modifications, purchase, and installation; designs and participates in the development, modification, enhancement, testing, and implementation of computer systems; develops, coordinates, and provides documentation, end user and staff training and orientation. Attends and participates in a variety of meetings, seminars, and committees; maintains liaison with vendor representatives. Coordinates projects or components of projects; acts as liaison between various entities and project stakeholders. Provides Tier III helpdesk escalation. Evaluates and recommends hardware and software products, prepares budget estimates; assists departments with coordination of planning, budgeting, acquisition and implementation of systems. TYPICAL QUALIFICATIONS: Any combination of education, training and/or experience which substantially demonstrates the following knowledge, skills and abilities: Thorough knowledge of: Cisco routing and switching Windows 2008/2012 Server Microsoft Exchange Windows Software Update Services (WSUS) Microsoft Internet Information Services (IIS) Microsoft SQL Server VMware virtualization (Server and desktop) Nimble iSCSI SANs Veeam Backup and Recovery ShoreTel VoIP phone system Desktop and server system deployment tools Principles, practices, and techniques of technical problem resolution Skill and ability to: Serve as subject matter expert on datacenter and computer systems (servers, desktops, VDI, routers, switches), security, and the organization's critical systems Resolve problems with a wide variety of computer equipment (PCs, servers, printers, SAN, NAS, etc.) Perform project management including scheduling, developing critical paths, tracking, contingency planning, resource allocation, and team leadership Communicate effectively with all levels of management Be flexible and adaptable to continually changing demands or situations Prepare clear, concise, and accurate documentation Build effective work teams Establish and maintain effective working relationships Be a strong team player with excellent customer service skills Highly Desired: CCNA Routing and Switching MCITP: Server Administrator on Windows Server 2008 or 2012 VMware VCP 5-DCV, VCP 6-DCV #J-18808-Ljbffr Nelson Connects