CLINIC COORDINATOR- SURGERY

Job Description

Job Description

Clinic CoordinatorJob Title:

Clinic Coordinator

South Central General Surgery

Full Time, 8a-5p

The Clinic Coordinator is responsible for the efficient management of daily clinic operations across assigned outpatient clinics. This role coordinates patient care activities, manages clinic schedules, facilitates communication between patients and healthcare providers, and supports the smooth functioning of administrative and clinical workflows. The Clinic Coordinator works closely with clinic leadership to promote operational efficiency, quality patient care, and a positive patient experience.

• Assist patient with assistance programs when insurance coverage is unavailable or limited
• Ensure diagnostic and procedural reports are accurately matched and routed to appropriate providers
• Assist with maintaining surgical and procedural schedules
• Support clinic leadership with provider call schedules as needed
• Provide clinical support, including filling in as Patient Account Representative or Patient Experience Specialist during staffing shortages
• Serve as a liaison between front office staff and clinical teams
• Respond to patient inquiries regarding clinic services, policies, and procedures
• Support clinic leadership with administrative tasks, including time and attendance tracking
• Manage and maintain provider clinic templates and schedules
• Order clinic supplies
• Submit service tickets for clinic operational issues and place orders for print materials
• Facilitate communication between patients, providers, and clinic staff
• Coordinate with internal departments and external facilities to support continuity of care
• Ensure compliance with clinic policies, procedures, and regulatory standards
• Participate in quality improvement initiatives and implementation of new workflows
• Monitor patient satisfaction and escalate concerns to clinic leadership
• Assist with training and onboarding of new staff members
• Participate in staff meetings and clinic planning activities
• Perform other duties as assigned

• Associate degree in healthcare administration, nursing, or a related field preferred
• Minimum of two (2) years of experience in a medical office or clinic setting
• Experience with electronic medical record systems and medical billing practices preferred
• Strong organizational, communication, and multitasking skills
• Ability to work independently and as part of a team

• Prolonged periods of sitting, standing, and computer use
• Occasional lifting of clinic supplies and equipment
• Fast-paced clinic environment with frequent patient interaction

All candidates must be able to perform the essential functions of this position. The American with Disabilities Act (ADA) requires that reasonable accommodations be made for qualified individuals to help perform the essential functions of the position.

South Central Regional Medical Center is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, national origin, age, disability, or genetic information.