Room Attendant - The Drey Hotel

What makes The Village so special has always been the people who live and work here. Together, our team has helped build a community like no other with exciting opportunities at every turn. Have big dreams? So do we. We have made it our mission to invest in our people and help grow talent, wherever your goals might take you. From servers and landscaping pros to maintenance and administration experts, we’re always looking for friendly faces to fill our venues with. People who love people, people who love nature, people who support and inspire other people—these are the true experts who make The Village who we are today. To show our appreciation to our awesome team, we offer job perks that are truly unparalleled. Score your dream job, along with exclusive discounts at all of our Village experiences, a membership to The Village Country Club and its restaurant and pools, as well as The Village Fit, our 32,000 square foot fitness center, to add the cherry on top! 401k and medical benefits.. We’ve got that too! If working in a fun place full of opportunity and energy among other people who love what they do sounds like your perfect gig, then explore the open positions below. Your future starts here. Position: Room Attendant - The Drey Hotel Location: Dallas, TX Job Id: 479 # of Openings: 1 At The Village Dallas, we want to hire and nurture positively motivated, enthusiastic people in the best way to serve our residents and achieve our goals- and trust us, we have BIG goals! The Village Dallas is a 307 acre residential apartment community with a mixed-use lifestyle project stocked full of good food, fun entertainment, and awesome people. Ready to love where you work? Let's get started! Job Description When a guest walks into any of our rooms – imagine that first look around they take. Followed by that sigh of relief because they’ve arrived to their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place. Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. That’s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer. We are looking for a reliable and friendly Room Attendant to join our hospitality team in order to provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner. Key Responsibilities Greeting guests and responding to queries. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Dusting and polishing furniture. Emptying trash containers. Restocking beverages and food items in the mini bar. Cleaning public areas, such as corridors. Reporting any technical issues and maintenance needs. Updating status of guest rooms on assignment sheet. Returning and restocking cleaning cart at shift end. Requirements Experience using industrial cleaning equipment and products. Ability to work with little or no supervision while meeting high-performance standards. Physical mobility and stamina. Ability to follow instruction. Professional and polite. Qualifications High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Prior guest service experience in a hotel environment This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. Village Hospitality is an equal opportunity employer and fosters a workplace comfortable for all types of people to work and grow without regard to gender, race, religion, ethnicity, nationality, or sexual orientation. #J-18808-Ljbffr The Village Dallas