Medical Administrative Assistant/HEALTHCARE SECTOR

Job Title: Medical Secretary Job Type: Full-time (Monday-Friday, 8:00 AM - 5:00 PM) Travel: 0-15% High school diploma or equivalent Basic computer knowledge is preferred We are seeking a friendly, organized, and detail-oriented Medical Secretary to join the Arcare team. In this role, you will be an essential part of our medical office, responsible for managing clerical tasks that prepare patients for their visits, arrange payments, and schedule follow-up appointments as needed. Your responsibilities will include answering phone calls, scheduling appointments, preparing medical charts, collecting third-party payment information, recording charges, and collecting fees, along with any other assigned duties. The ideal candidate will possess a strong desire to support our patients and help create a positive experience for them at Arcare. Schedule and confirm patient diagnostic appointments and medical consultations. Answer telephones, and direct calls to appropriate staff. Interview patients to complete documents and forms such as intake and insurance forms. Operate office equipment such as copy machines, fax machines, voice mail messaging systems, and use word processing and other software applications to prepare reports or letters. Transmit correspondence and medical records by mail, e-mail, or fax. Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies. Arrange hospital admissions for patients. Complete insurance and other claim forms. Participates in clinic in-services and meetings. Collects and receives patient fees, and collects and maintains patient registration and utilization data for the UDS reports. Maintains petty cash drawer for clinic. Mail/Fax lab reports to other physicians' offices, copies medical records, and places lab and x-ray reports in charts in a timely manner. Performs necessary duties on computer system in clinic office. Participates in the organization's Quality Improvement activities and assist in any role deemed necessary for providing primary health care. Utilize quality data to identify process changes that will improve individual patient and population management Use health information systems efficiently to manage and improve services at the individual and system levels and ensure that delivery of timely and accurate information Travel to fill in at other locations is required. Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same: Health for All . That mission drives everything we do, from accepting every patient, regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve. We believe strong communities start with strong teams. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long-term careers within the organization. Whether caring for patients in the clinic, supporting operations behind the scenes, or serving communities through outreach and education, our teams are united by a shared purpose: delivering compassionate, accessible care that improves lives. Arcare offers competitive pay and a strong company-paid benefits package for full-time employees, including: ~ No routine nights or weekends for most positions. (Some clinical roles may have limited weekend coverage based on clinic needs.) ~ Company-paid employee medical, dental, and vision insurance. ~ Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of your employment. ~ Company-paid life insurance and long-term disability coverage. ~96 hours of paid vacation time for full-time employees who work 40 hours per week. 96 hours of paid sick time for full-time employees who work 40 hours per week. Paid holidays, including one floating holiday and one birthday holiday to be used during the month of the employee’s birthday. ~401(k) retirement plan with company matching up to 200% of the employee's contribution of up to 4% after one year of employment. ~ Possible Continuing Education reimbursement for current employees, subject to supervisor and HR approval based on the employee’s position and job duties. Many Arcare locations serve medically underserved communities. Eligible clinical team members may qualify for federal loan repayment programs through HRSA, including the National Health Service Corps Loan Repayment Program and the Nurse Corps Loan Repayment Program . Application Assistance If you need assistance with the application process, please email View email address on click.appcast.io. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. #