Sales Manager - The Roosevelt New Orleans, A Waldorf Astoria Resort

Job Identification: 212732 Job Category: Sales and Marketing Job Schedule: Full time Equal Opportunity Employer EOE, including disability/vets The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Sales Manager to join the team! Our luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District. Embodying the rich heritage of Southern hospitality, the historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining. We are looking for an individual with an upbeat, outgoing personality to join our Sales team. This is a great opportunity for someone looking to grow their career in the Hospitality industry and Sales. As a Sales Manager, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. In this position, you will be tasked with selling small groups of 10-84 rooms in the Northeast and Mid‑Atlantic regions. Your responsibilities will include responding to group RFPs within your territory, negotiating contracts, and fostering relationships between customers and the hotel. Additionally, you will seek opportunities for repeat business through prospecting. You will be expected to achieve annual revenue goals of approximately $1 million, encompassing short‑term, long‑term, and food & beverage revenues. What will I be doing? Respond to inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc. Create sales proposals and conduct site visits of the hotel. Host and entertain clients and maintain client accounts Determine rates and negotiate contracts Develop sales strategies to meet or exceed established revenue and room night goals Prospect for new clients Here’s what you’ll do during a typical day: Generate and convert new business: Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals Build and maintain client relationships: Serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability Develop targeted sales strategies: Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals Lead end‑to‑end sales process: Prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue Manage booking details: Coordinate customer requirements including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel’s sales management system Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

Basic mathematical comprehension to understand and interpret numbers as they apply to operations in hotels. Ability to read, write, speak and understand the English language to communicate effectively with guests and employees Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to analyze information and make effective judgements. Ability to access and accurately input information using a moderately complex computer system. What It Takes to Make the Stay A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. How We’ll Help You Thrive At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including: Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world‑class hotels through our Go Hilton travel program Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best‑in‑class Employee Assistance Program (EAP) Generous paid time off (PTO) – Recharge, relax, and take time for what matters most Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered Financial security for your future – Our retirement plans make it easier to save for what’s next *Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan. #J-18808-Ljbffr Hilton