Captain / Lead Server

Downtown Oak Park Location has opening for Server Captain.
A Leadership Position both Serving and Occasionally Bartending.
85K+ Annually.

Captain/Lead Server

acts as the senior service expert and team leader, overseeing the dining room flow to ensure high-quality service. They combine high-level guest interaction, such as taking orders and managing VIPs, with team leadership, including training, delegating to support staff, and communicating with the kitchen to manage meal pacing.  

Key Responsibilities:

• Service Leadership: Leads the front-of-house team, runs pre-shift meetings, and delegates tasks to runners and back waiters.
• Guest Experience & Sales: Welcomes guests, provides detailed menu recommendations (including wine pairings), manages dietary needs, and handles table-side service.
• Operational Control: Coordinates with the kitchen to manage the pace of service and ensure food quality.
• Mentorship: Trains and coaches staff on service standards, etiquette, and POS system efficiency.
• Problem-Solving: Handles guest complaints and resolves issues quickly to ensure satisfaction.
• Administrative Duties: Performs final section checks, manages, closes guest checks, and handles payments.  

Qualifications:

• Extensive dining knowledge and refined service skills.
• Excellent communication and leadership abilities.
• Ability to remain calm and professional under pressure.  

Relaxed Fine Dining Establishment.
Regular Service and Private Parties in Both Dining Rooms.
Catering and Special Events.

Come Join Our Leadership Team.