Strategic Reporting Analyst Healthcare Insights
Harbor Health Services
Harbor Health is modernizing its contact center in Texas, seeking a Reporting Analyst to turn raw interaction data into actionable insights. You will design, maintain, and automate reports tracking KPIs, escalation trends, and self-service deflection, while partnering with leadership for data-driven decisions. The role emphasizes advanced BI, SQL in Snowflake, and proficiency with CCaaS/ticketing systems. You’ll contribute to modernization initiatives and cross-functional projects across the #J-18808-Ljbffr Harbor Health Services
Vacancy posted 5 days ago
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