Supervisor, Field Sales (Starlink) - OH

Supervisor, Field Sales (Starlink)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

Starlink is revolutionizing internet connectivity by providing high-speed, low-latency satellite internet to even the most remote and rural locations worldwide. Whether you're streaming, gaming, or working remotely, Starlink ensures a seamless online experience where traditional internet services fall short. Perfect for areas with unreliable or unavailable connectivity, Starlink is your gateway to the digital world.

We are seeking a dynamic and experienced Regional Sales Growth Supervisor to drive sales for the Starlink door-to-door sales program. As a Supervisor for Starlink Regional Growth, you will lead local sales representatives across participating regions. Your priority is to deliver sales results through hands-on coaching, active performance management, and clear accountability.

Reporting to the National Sales Manager, you will turn the sales approach and messaging aligned with Starlink/SpaceX leadership into effective execution at the doorstep. Your team will sell door-to-door in residential communities surrounding participating campuses. You will be accountable for regional sales and qualified activation goals, representative productivity, and consistent delivery of client expectations in the field. This role requires a strategic thinker who can drive process improvements and cultivate a culture of excellence.

Responsibilities:

• Own regional sales results: translate national goals into clear regional and individual targets, monitor daily activity and weekly performance, and drive representatives to meet or exceed expectations
• Direct door-to-door execution: set expectations for canvassing schedules, territory coverage, doors knocked, customer conversations, and conversion. Keep representatives focused on productive selling activity
• Coach in the field: walk residential routes with representatives, observe doorstep conversations, demonstrate effective introductions and closing techniques, and improve objection handling and follow-up
• Hold every representative accountable: run regular check-ins and performance reviews, address missed commitments promptly and set specific improvement plans with deadlines. Partner with the National Sales Manager and HR on corrective action and staffing changes when needed
• Build a motivated, competitive team: recognize strong results, share successful selling techniques across campuses, and reinforce the persistence and resilience required to succeed in door-to-door sales
• Put the approved Starlink sales approach and messaging into practice
• Ensure representatives understand the offer and customer experience expectations; share field feedback with the National Sales Manager and implement agreed changes quickly
• Partner with recruiting and training teams to hire sales-motivated people, get them ready to sell, and accelerate their productivity
• Coordinate coverage around regional rep availability and day-to-day territory coverage
• Keep the National Sales Manager informed with accurate results, a realistic forecast, and clear recovery plans
• Resolve field issues promptly and escalate risks to sales performance or client satisfaction

Basic Qualifications:

• Bachelor's degree; or 4+ years of professional experience in a sales, customer operations, marketing or customer success function in lieu of a degree
• 2+ years of people management experience

Preferred Skills and Experience:

• A proven record of leading door-to-door or residential direct sales teams and achieving sales targets through active coaching and performance management
• 4+ years of experience managing a dispersed sales team across multiple territories or locations, with clear expectations and consistent follow-through
• Strong personal selling skills and the confidence to demonstrate effective doorstep conversations, handle rejection, overcome objections, and close sales
• The ability to use activity and conversion data to identify performance gaps, take decisive action, and improve results quickly
• A hands-on, results-driven leadership style and strong communication skills
• Experience with telecom, internet service, or other sales teams is a plus

Additional Requirements:

• Must be available to work extended hours and weekends as needed
• Willingness to travel approximately 50% - 75% or more of the time to regional locations and other SpaceX locations

Compensation and Benefits:

Total On-Target Earnings: $160,000.00. This role includes variable pay based on quota attainment plus a base rate of $96,000. Target variable pay is 40% of on-target earnings and depends on quota attainment. At 100% quota attainment, the target variable pay is $64,000 for on-target earnings of $160,000.

Variable pay is a target, not a guarantee. The amount paid depends on quota attainment.

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.