Car Sales Consultant

Job Description

Job Description

Position Summary

We are seeking a motivated, customer-focused Sales Consultant to join our used-car dealership. In this role, you will help customers find vehicles that fit their needs and budget, manage sales opportunities from initial inquiry through delivery, and build lasting relationships that generate repeat business and referrals. The position combines vehicle sales, customer service, lead follow-up, and coordination with sales management and finance.acvauctions+1

Key Responsibilities

• Greet walk-in customers professionally and respond promptly to phone, text, and online inquiries.
• Identify each customer’s vehicle preferences, budget, and purchasing timeline.
• Present suitable vehicles, explain features and available vehicle information, and conduct walkarounds and test drives.
• Maintain current knowledge of dealership inventory, pricing, promotions, and available products.
• Schedule appointments and consistently follow up with prospective buyers.
• Record customer information, communications, appointments, and next steps in the dealership’s CRM system.
• Present management-approved pricing and purchase options, address objections, and work with management to close sales.
• Coordinate trade-in evaluations and financing requests with the appropriate dealership team members.
• Collect required customer documents and help ensure sales paperwork is accurate and complete.
• Coordinate vehicle preparation and delivery, explaining vehicle operation and applicable warranty information.
• Follow up after the sale to address questions, support customer satisfaction, and encourage referrals.
• Meet dealership expectations for sales volume, appointments, follow-up activity, and customer service.
• Help keep vehicles clean, organized, and ready for customer presentations.
• Conduct business honestly and professionally while following dealership policies and applicable
• Commission based

Qualifications

• Previous experience in automotive sales, retail sales, or customer service preferred; motivated applicants with transferable skills are encouraged to apply.
• Strong communication, listening, and relationship-building skills.
• Consistent follow-through and the ability to manage multiple customers and appointments.
• Comfortable using computers, smartphones, email, and CRM software.
• Self-motivated, goal-oriented, and able to work effectively with a team.
• Valid driver’s license
• Availability to work the dealership’s scheduled hours, including evenings and Saturdays as needed.
• Bilingual English/Spanish skills are a plus.

At Capital Auto Finance, we sell used cars at a great price relative to the market, which is our biggest differentiator from other places!

We are sure that a great salesman could sell 13-30 cars a month!

We are looking for a highly motivated individual with closing and follow-up capabilities who can take their skills to the next level!

Company Description

At Capital Auto Finance, we sell used cars at a great price relative to the market, which is our biggest differentiator from other places! \n\nWe are sure that a great salesman could sell 13-30 cars a month! \n\nWe are looking for a highly motivated individual with closing and follow-up capabilities who can take their skills to the next level!