Residential Security Agent

Protective Services ProtectorCrisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.Crisis24 – PSG sets the global benchmark in protective services. Our Residential Security Teams (RST) are elite professionals dedicated to safeguarding high-profile residences and the individuals within. Operating with discretion, vigilance, and precision, our agents ensure a secure and seamless living environment for our clients and their families.We're seeking a highly disciplined and proactive protector with a strong background in residential security, executive protection, or emergency response. You are detail-oriented, tactically aware, and capable of maintaining a secure perimeter while delivering exceptional service. You understand the nuances of residential environments and can adapt to dynamic family routines and estate operations.This role is based in San Francisco. Agents must reside within a reasonable commute to support operations based in the Bay Area on a consistent basis.Your MissionPerimeter Security & Access Control: Monitor and secure property boundaries, gates, and entry points. Vet and manage access for visitors, contractors, and deliveries.Surveillance & Monitoring: Operate and monitor residential security systems including CCTV, motion sensors, and alarm systems.Emergency Response: Act as first responder to medical emergencies, intrusions, fire alarms, and other incidents within the residence.Routine Patrols & Area Sweeps: Conduct scheduled and unscheduled patrols of the property, ensuring all zones are secure and free of threats.Family & Staff Interaction: Maintain a professional and courteous demeanor while interacting with household members and staff. Understand and respect privacy and family dynamics.Incident Documentation: Prepare detailed reports on security incidents, maintenance issues, and suspicious activity.Coordination with Protective Details: Support mobile executive protection teams during arrivals/departures and coordinate with estate management for seamless operations.Protocol Enforcement: Uphold household security protocols, including rules around photography, guest access, and restricted areas.What You BringExperience:Prior work in Residential Security Teams (RST), Executive Protection, Military, Law Enforcement, or Emergency Response.Familiarity with estate operations and high-net-worth residential environments.Certifications & Credentials:Valid Guard Card, Exposed Firearm Permit, and CA CCWU.S. Passport & Driver's LicenseAmerican Heart Association BLS Provider OR HeartSaver CPR/AED/First Aid CertificationCompletion of Residential Security or Executive Protection AcademyBackground Investigation & Drug ScreeningAbility to complete and pass a pre-hire Physical Readiness Test (PRT)Skills & Attributes:Strong situational awareness and tactical mindsetExcellent communication and interpersonal skillsAbility to remain calm and decisive under pressureHigh level of discretion, integrity, and professionalismFamiliarity with residential security technologies and protocolsPreferred Qualifications:Prior military or law enforcement experienceLEOSA/HR 218 or multi-state CCW permit (when/where applicable)Specialized training in emergency medicine, crisis management, or surveillanceExperience with estate management systems and smart home security platformsElite Benefits:Medical, Dental, Vision, and Life InsuranceCompetitive 401(k) with employer matchPaid Time Off (PTO)Employee Assistance Program (EAP)Advanced training in residential protection and defensive tacticsInformation Security:Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.