Assistant Project Manager

Assistant Project Manager

At Challenge Unlimited, our vision is to become a national leader in providing employment services to people with disabilities that empower them to reach their full potential. We intentionally provide opportunities for individuals with disabilities which will assist them to live, work, and participate in the community.

Challenge Unlimited is driven by its core values: community, helpfulness, abilities, leadership, learning, ethics, innovation, growth, and effective outcomes. It is these values that have powered Challenge Unlimited to its success and has helped over 600 disabled individuals find meaningful work across all of our locations.

Position Summary:

Reporting to the Project Manager (Custodial), the Assistant Project Manager is responsible for supervising work-related opportunities for people who have different abilities to work with integrated teams and receive work support and development as needed—achieving the highest level of independence possible.

Supervises employees and clients in the performance of janitorial cleaning duties at the assigned site. Back-up/alternate point of contact with site contract management. Provides training, support, and on-going feedback to all workers on job duties, proper procedures, and areas for improvement, with a special focus on safety and company culture. Supervising duties include hiring, scheduling, training, evaluating, disciplining, processing changes and timekeeping for workers. Assists with monitoring the budget, controlling labor and supply expenses and inventory, and ensuring quality and customer satisfaction.

Job Duties:

1. Planning Support: Maintain inventory of supplies and chemicals needed to meet the contract requirements--ensuring the site is properly stocked by advising Project Manager (PM) of reorder needs. Notify PM of any equipment needed to support the contract that is not currently available. Assure proper use of Company resources vehicles, equipment, and cell phones. Schedule workers to perform contract requirements; create and communicate daily task assignments

• Performance Management: Ensure work is performed in accordance with the contract's statement of work and in compliance with Company policies and procedures, applicable laws and regulations, customer requirements, and quality and safety standards. Provide a safe environment for all workers and customers. Follow and enforce OSHA (Occupational Safety and Health Administration) regulations. Complete incident and/or accident reports in accordance with Company policies. Take preventative and corrective action as needed. Conduct safety training, inspections, and ensure workers utilize Personal Protective Equipment (PPE) as required. Develop, modify, and complete contract paperwork as needed and/or required. Support PM in all needed tasks.
• Quality Assurance: Maintain quality standards. Promptly correct any deficiencies and rectify any customer complaints. Transport crew to and from cleaning locations as needed. Relay pertinent information to workers and PM about any updates or changes to the contract in a timely, accurate manner.
• Client Development (Operations Work/Job Skills): Meet the needs of clients while fulfilling contract obligations. Apply techniques for working with individuals with disabilities in the workplace. Train and work with clients to help them develop job skills and work/behavior skills which may help them achieve the highest level of independence possible. Complete semiannual client assessments.
• Effective Leadership: Supervise all site positions, ensuring work is performed according to the contract's statement of work, company policies, and procedures. Direct any subcontractors used to supplement contract work. Oversee new worker training and ongoing training for all crew members. Provide input on scheduled assessments and/or evaluations. Communicate client, employee and customer issues to Project Manager and make recommendations for correction and/or discipline. Encourage effective outcomes and accountability. Communicate job expectations; motivate, coach, and counsel employees. Build an effective company culture that embodies our Company values to achieve optimum performance levels and achieve goals and objectives.

Position Qualifications:

• Education: High School Diploma or G.E.D. Preferred: Bachelor's Degree.
• Experience: Minimum of 5+ years of relevant janitorial experience and at least 2 years in a supervisory or training role. Will accept a commensurate combination of education and experience. Solid oral and written communication skills required.
• Certifications/Licenses: Driver's License (regular in IL, WI, OH, SC; Class E in MO)
• Computer Skills: Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
• Background Checks: Must pass criminal background check. Must pass various State and Federal registry checks. Must pass DCFS Abuse and Neglect Tracking System check.
• Driving: Must pass driving history check and Company policy criteria. Must maintain a valid driver's license and be 21 or older to drive. Company travel using personal insured vehicle is required.

Benefits:

• Health Care Plan (Medical, Dental & Vision)
• Life Insurance (Basic & AD&D)
• Paid Time Off (Vacation, Sick & Holidays)
• Short Term Disability
• Training & Development
• Retirement Plan (401k)
• Employee Assistance Program

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status.