Wisconsin Dells KOA Grounds/Maintenance Team Member

Job Description

Job Description

Wisconsin Dells KOA Workcamper Maintenance/Grounds Job Description About KCN: KCN is an outdoor hospitality investment and management company. We focus on purchasing value-added campground properties, improving and stabilizing them, and then managing and growing them with our in-house property management team. We're focused on building a portfolio of the best RV campgrounds in the country - where our guests love to visit and our team loves to work. Our Mission is to invest in Outdoor Hospitality: to create unique experiences that bring our guests closer to nature and each other, to provide a rewarding work environment for our team members, and to achieve outstanding financial returns for our investors. Our Vision is to build a growth-oriented company that provides our team with enriching personal and professional opportunities while delivering outstanding returns for our stakeholders. As a leading Outdoor Hospitality company specializing in campground and RV properties, we are driven to create exceptional experiences for our guests while optimizing profitability and maximizing returns for our investors. We accomplish this by investing in value add properties that meet our strict criteria and pass our rigorous diligence processes. Position Summary Responsible for the general maintenance and upkeep of the campground buildings, facilities, equipment and grounds. Reports to the General Manager. General Duties Responsibilities: Perform basic carpentry, electrical and plumbing repairs, and maintenance to campground buildings, facilities, equipment and grounds as directed by the Campground Manager, the Maintenance Supervisor or the owner(s). Implement daily, weekly and monthly maintenance and cleaning programs as instituted by the Campground Manager, the Maintenance Supervisor or the owner(s), including the pool/spa, lawn mowing, weed eating, landscaping, garbage pick-up, propane pumping, game machine, laundry servicing and various other campground equipment upkeep. Comply with all KOA, federal, state and local safety programs by adhering to established guidelines in the operation and storage of various equipment, tools, and chemicals, ensuring your safety, as well as that of fellow staff and campground customers. Provide superior customer service by being attentive, responsive and helpful to guests' needs. Report all customer problems, requests or complaints to the Campground Manager, the Maintenance Supervisor or the owner(s). This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. This may include assisting with Housekeeping or Guest Services duties on which you are qualified to perform. Expected Results Campground buildings, facilities and grounds are well-maintained and fully operational. Projects are completed properly, safely and timely. Demonstration of a positive attitude with guests, management, and team members. Use of safe work practices for a secure work environment for staff and campground guests. Job Qualifications Basic knowledge of electrical and plumbing equipment and installation Basic knowledge of chemical properties, handling, and usage Basic knowledge of propane and gasoline dispensing Valid Driver's License Ability to work nights, weekends, and holidays Capable of working independently and as part of a team Physical Requirements Must be able to lift 50 pounds, lift and carry 25 pounds regularly Able to push and/or pull approximately 200 pounds Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Must be able to operate various loud and vibrating maintenance tools and equipment Requires the use of hands/fingers to handle or feel Able to travel by auto Long periods of standing, bending, kneeling and walking Able to work inside and outdoors frequently and in various climates Capable of moving safely over uneven terrainKCN performs criminal background checks for all employees.  Active employment is conditional on a favorable background check and company executive discretion.