Medical Billing Supervisor

Department: Finance Reporting Manager: CFO Position Status: Non - Exempt FLSA Level: Varies Revised: 06/16/2026 Position Summary Oversees an organization's medical billing and coding department. They oversee that clean claims are sent out in a timely manner and denials are corrected. They provide effective leadership to the billing staff, reconcile accounts, enforce compliance with financial regulations, health care regulations and insurance guidelines. This position also helps develop strategies to optimize revenue and claim submissions. Supervisory Responsibilities Oversees medical billers and coders Timecards PTO usage Training Hiring Disciplinary actions Performance evaluations Essential Functions / Responsibilities Performs overall revenue cycle management including accurate and timely submission of claims to insurance carriers, ensuring proper coding and documentation to avoid denials, maximizing billing revenue and collections, posting payments in a timely manner, and resolving denied/rejected claims. Researches and maintains billing compliance and regulations, primarily for FQHC Medicare and Medicaid. Performs regular audits of billing reports to identify coding and billing errors, track collections, improve processes and identify trends. Tracks the organization's A/R and works towards keeping days in AR low and improving net collection rates to maintain a healthy revenue cycle. Collaborates with billing staff and other staff to address problems and troubleshoot as needed. Develops and enforces billing policies and procedures to ensure adherence to industry standards and regulations. Participates in meetings and communicates with management and stakeholders to provide updates on billing operations, challenges and achievements. Trains, allocates work, and resolves problems among billing office personnel, in addition to providing motivation. Maintains confidentiality of patient records and sensitive billing information ensuring compliance with HIPAA regulations. Works closely with EMR and EDR vendors. Works closely with CFO and CMO on appropriate coding/billing. Other related duties as assigned. Position Qualifications Education Associate or Bachelor's degree in medical billing/coding, healthcare administration, or finance. Experience (Years & Certifications) Minimum of 3-5 years of experience in medical billing preferably at a FQHC. Prior supervisory or management experience preferred. Solid understanding of medical terminology, ICD-10, CPT, CDT, and HCPCS coding systems. Experience with Athena and Dentrix a plus. Knowledge of revenue cycle, collections and payment posting, medical billing, Medicaid and Medicare billing, and third‑party payers. Experience with managing and resolving complex billing issues. Skills Must be reliable and extremely trustworthy. Must be proficient in Microsoft Office Suite or related programs. Must be able to learn other accounting software systems. Excellent organizational skills and attention to detail. Ability to maintain confidential and meticulous records. Position Requirements and Working Conditions Physical Activities Ascending or descending stairs and the like - Occasionally Remaining in a stationary position, often standing or sitting for prolonged periods - Constantly Moving about to accomplish tasks - Occasionally Communicating with others to exchange information - Constantly Repeating motions that may include the wrists, hands and/or fingers - Constantly Travel to meet with various stakeholders - Never Assess risk, detect risk factors for site safety purposes through being aware of surrounding environment, individuals, noises, observations, etc. - Occasionally Environmental Conditions Low temperatures - Never High temperatures - Never Outdoor elements such as precipitation and wind - Never Noisy environments - Never Hazardous conditions - Never Poor ventilation - Never Small and/or enclosed spaces - Never Adverse environmental conditions expected - Never Physical Demands Sedentary work that primarily involves sitting/standing - Constantly Light work that includes moving objects up to 20 pounds - Occasionally Medium work that includes moving objects up to 50 pounds - Occasionally Heavy work that includes moving objects up to 100 pounds or more - Never EEO Statement The Chautauqua Center is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law. #J-18808-Ljbffr