System Analyst

Job Description

Job Description:

Position Overview:

The Senior Business Systems Analyst will support the customer’s Artificial Intelligence (AI) Program by providing business analyst support for product research, piloting, and business-area AI research and development (R&D).

This role requires a blend of technical and analytical expertise, stakeholder engagement, and Agile experience to accelerate the delivery and adoption of AI capabilities.

The analyst will work closely with the joint customer-AI Consultant teams to identify, evaluate, and deliver high-value AI use cases.

Key Responsibilities:

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• AI Systems/Product Research, Evaluation, and Piloting:
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• Maintain a tracker of AI-related products (commercial and open-source).
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• Coordinate technical and security requirements gathering across stakeholders.
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• Recommend products/models for proof-of-concept and pilot testing.
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• Conduct vendor risk assessments and document findings.
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• Manage project plans and documentation for product sourcing and acquisition.
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• Facilitate customer and vendor meetings and capture meeting notes.
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• Lead/support pilot coordination, including test case development, feedback analysis, and procurement recommendations.
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• Support PI planning to capture planning inputs and prioritize use case selection and PI readiness activities.
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Agile Sprint Team Support:

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• Support sprint-based development (or evaluation) for AI products and enhancements.
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• Update product backlogs with user stories, acceptance criteria, and assignments.
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• Develop sprint plans and prioritization schedules.
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• Deliver release notes and maintain change control logs.
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• Report on security-related incidents and provide weekly summaries.
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• Produce ad-hoc analysis reports and technical documentation.
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AI Research and Development (R&D):

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• Host design thinking and discovery sessions to identify emerging AI use cases.
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• Collaborate with the AI Program to prioritize use cases during PI planning.
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• Define business goals and map systems, processes, and applications at a technical level.
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• Propose AI solutions to meet business needs and report capability gaps.
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• Support business process reengineering efforts with planning and scoping.
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• Develop proofs-of-concept to demonstrate business value.
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• Write project plans outlining requirements, success criteria, and effort estimates.
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• Deliver results reports with findings, cost/delivery estimates, and recommendations.
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• Organize prioritization sessions to select use cases for production.
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• Partner with customer staff to deliver production-ready AI systems and processes.
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Required Skills and Experience:

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• 7+ years of experience in business analysis, product research, and Agile environments.
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• Strong understanding of AI technologies, use case development, and enterprise implementation.
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• Experience with vendor management, pilot coordination, and R&D activities.
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• Proficiency in Agile methodologies (including SAFe) and sprint planning.
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• Excellent communication, facilitation, and documentation skills.
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• Familiarity with business process mapping and reengineering.
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• Ability to work proactively, lead meetings/working sessions, and deliver client-ready artifacts and deliverables.
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Certifications (Required or Preferred):

Required :

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• Certified Business Analysis Professional (CBAP) or PMI-PBA
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• Agile certification (e.g., Certified Scrum Product Owner (CSPO), SAFe Agilest)
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Preferred :

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• Scrum Master certification
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• AI-related certifications
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• Project Management Professional (PMP)
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Reporting & Collaboration:

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• Reports to the AI Consultant Task Lead and collaborates with joint customer-AI Consultant AI Program teams.
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