Front Desk Associate

Front Desk Associate

We offer a happy and friendly work environment in Waterville, ME and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Job Type: Full Time, 8-hour shift (NO WEEKENDS)

Compensation: 0–1 year: $18.00-$19.00/hr. 2–3 years: $20.00–$21.00/hr. Pay based on experience in Customer Service, Medical Administration and Scheduling; qualifications, position, assigned responsibilities, and relevant experience.

Benefits:

• 401(k) with a 4% match after a year
• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Monthly bonus if you reach your office goal

Responsibilities:

• Schedule patient appointments either in person or over the phone
• Maintain patient's files abiding by HIPAA regulations
• Verify patient's insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements:

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi-task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing required
• Experience working in a professional office environment preferred