Assistant Site Functionality Manager

Assistant Site Functionality Manager

Ready for a career glow up? As the Assistant Site Functionality Manager, you'll support and drive innovative digital experiences across Sephora's website and app ecosystem. The work you do will impact beauty, as you help shape client-first functionality, support strategic roadmap initiatives, and bring new digital capabilities to life through data-driven decision making and cross-functional collaboration.

You'll be part of a team that's united in beauty, supported by those who are equally passionate about innovation, personalization, digital transformation, and elevating the Sephora client experience.

What You'll Do:

• Support the execution of Site Functionality roadmap projects from strategic planning through launch and post-launch measurement
• Assist in feature prioritization, market research, revenue sizing, timeline management, and A/B testing initiatives
• Partner cross-functionally with Product Management, User Experience, Personalization, Engineering, and Analytics teams to define business needs and support digital feature development
• Help drive seamless execution of digital projects by coordinating meetings, documenting action items, and maintaining detailed project tracking
• Collaborate with UX teams to ensure functionality and features are designed with the client experience at the forefront
• Support personalization and testing strategies by helping define KPIs, gathering stakeholder input, and tracking feature performance
• Analyze digital performance metrics and reporting to identify trends, insights, and optimization opportunities
• Research industry trends, emerging technologies, AI capabilities, and competitive experiences to help inform strategic recommendations
• Create presentations, business recaps, and leadership updates to communicate roadmap progress and feature impact
• Maintain organized documentation and recommend process improvements that increase operational efficiency and effectiveness
• Support vendor coordination and additional ad hoc projects tied to digital client experience initiatives
• Advocate for the Sephora client by balancing business goals, innovation opportunities, and user experience best practices

What You'll Bring:

• 3+ years of experience in eCommerce, digital strategy, product management, client experience, consulting, or related fields
• Bachelor's degree or equivalent professional experience
• Passion for digital innovation, emerging technologies, and creating elevated client experiences
• Strong analytical mindset with the ability to interpret data, identify trends, and make actionable recommendations
• Experience working cross-functionally in a fast-paced environment with multiple stakeholders and competing priorities
• Excellent communication and presentation skills, with the ability to influence and build relationships across all levels of the organization
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple concurrent projects
• Ability to thrive in ambiguity while maintaining a sense of urgency and accountability
• Familiarity with A/B testing, personalization strategies, digital analytics platforms, and project management tools
• Strong problem-solving skills with a proactive, self-starter mentality
• Experience within retail, beauty, consumer brands, or digital client experience environments is a plus
• Curiosity and enthusiasm for future-forward digital experiences, including AI and personalization capabilities

The annual base salary range for this position is $75,000.00 - $99,800.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.

• Caring Community. You'll lead your store like a community – where everyone feels seen and supported – building confidence among your team and positively impacting clients.
• Fulfilling Path. Every step in your journey matters along our dynamic career paths. We celebrate the little wins on the way to the big ones as you grow in your own way.
• Meaningful Work. With a cultivated passion for beauty, your career is your stage. We'll give you the environment and support your need to do more than sell products; you'll contribute to the transformation of your team, customers, and community.

Rewards as Unique as You:

• Health. Choose a healthcare plan to fit you and your dependents' needs with medical, dental, and vision coverage. Sephora also fully covers our employees' disability and life insurance.
• Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance. Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, and protected leave.
• Growth. No two stores or leaders are the same. With access to training, tuition reimbursement, and leadership development, you'll be guided on a dynamic career path.
• Perks. Think you've tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or "gratis," and flash sale discounts on LVMH brand products.
• Support. You don't just lead a team that cares – you're part of a team that cares. Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Join Us and Belong to Something Beautiful