Data Center Technician (Mission-Critical)

Job Description

Job Description

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.

 

A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.

 

Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.

 

As the backbone of Serverfarm's mission critical data center operations, Critical Facilities Technicians ensure 24/7 uptime and reliability of our advanced infrastructure. You'll be responsible for monitoring, maintaining, and troubleshooting critical systems including power distribution, cooling, fire suppression, and environmental controls that keep our clients' digital operations running seamlessly.

 

Working in a fast-paced, precision-driven environment, you'll collaborate with engineering teams and site leadership to maintain the highest standards of safety, efficiency, and performance. The shift for this role is 7PM to 7AM Saturday to Monday and every other Tuesday night.

Key Accountabilities

• Ensure that all MEP plant and distribution infrastructure is operated and maintained in a safe manner, to best industry practice and within manufacturers recommendations.

• Monitor power and environmental conditions within all critical spaces within the facility.

• Perform assigned maintenance tasks in accordance with SF practices utilizing the internal CMMS.

• Assist with planning and scheduling corrective maintenance activities

• Escort and support outside contractors, ensuring they are abiding SF work rules and processes

• Respond to site incidents, execute appropriate MOP/EOP documentation to resolve and/or mitigate issues and communicate to manage throughout event.

• Support and follow all SF Change Control policies and procedures.

• Perform site rounds and report any issues found to site management.

• Participate in construction and commissioning activities as directed by site management

• Adhere to all local, state and federal safety laws and requirements

• Complete other duties as assigned by the management team

• Participate in and support MOP/SOP/EOP documentation process for site.

• Participate in and support the development of site policies and standards

• Work with site team members to deliver 100% uptime of critical infrastructure

Required Skills

Required Skills:

• High School Diploma 

• Experience working in a Data Center with proven success in delivering customer requirements in a critical technology environment.

• Operating and maintaining chilled water-cooling systems.

• Operating and maintaining DX cooling systems.

• Operating and maintaining backup electrical systems such as UPS and generators.

• Operating Building Management systems and Fire alarm and detection systems.

• Building facility maintenance.

• Evidence of self-management and alignment with ever-changing priorities.

• Good written and oral communication skills, tenacity, and working to a high level of accuracy.

Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k and FULL coverage medical, dental and vision. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company’s goals and strategic initiatives.

 

The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.

 

The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.