Transportation Coordinator

About Gap Inc. At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture. Our portfolioOld Navy, Gap, Banana Republic, and Athletaeach brings a distinct point of view to how we show up in the world and serve our customers. Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality.Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel.Athleta champions the Power of She through confidence, strength, and movement. We're driven by a shared purpose: to bridge gapsbetween people, perspectives, and possibilitiesto create a better world. We're building a team that performs at a high levelpeople who think boldly, take ownership, and turn ideas into impact. If you're ready to learn fast and help shape what's next, you'll fit right in. About the roleIn this role, you will be responsible for the day-to-day scheduling of shipments, negotiating rates with 3rd party carriers, verify drivers logs, checking of shipments for accuracy and problem resolution. You will be Customer Curious as you work closely with your leader to ensure that the business and customer needs have been met through efficient shipping operations for optimal service to all areas of the business.What you'll do Route and schedule company trucks, shipments and 3rd party carriers Resolve customer complaints and issues pertaining to shipping Build and leverage trusting relationship with internal and external business partners to optimize and deliver creative solutions that drive business value Use established tools and procedures to identify, organize and categorize information Exchange job related information to provide routine support on an ongoing basisWho you areBasic knowledge of parcel transportation carriers, services, processes, and pricingAbility to coordinate multiple tasks and cross train to learn different skills with confidenceStrong sense of urgency and ability to independently prioritize workload according to the needs of the businessAbility to speak with candor to drive business results; excellent communication skills, both verbal and writtenLearn and apply working knowledge of related work area processes and procedures