Community Outreach Coordinator/ ERSA , Little Learners

Job Description

Job Description

About This Role

This role involves working closely with the Enrollment Manager to support enrollment processes, engaging with clients, staff, and community partners, and collaborating with the team to achieve enrollment goals. Key responsibilities include marketing, recruiting, and completing intake applications for potential families, while ensuring compliance with regulations and standards. Strong technical skills and attention to detail are crucial for success in this position.

• Utilize Child Plus database software and agency-specific software to track promotions, contacts, referrals, applications, and enrollment.
• Collaborate with the supervisor to develop and update policies and procedures for community outreach, forms, processes, and timeliness, ensuring compliance and effectiveness.
• Follow up promptly with all necessary documentation to complete intake for Little Learners applications.
• Refer contacts to additional community resources as needed.
• Support the supervisor in submitting monthly reports to funders as required.
• Maintain confidentiality and communicate effectively with diverse populations.
• Identify areas for marketing efforts to support full enrollment and schedule follow-up activities.
• Advocate for community partnerships and referrals, engaging with local resources.
• Manage the waitlist for families to be enrolled.
• Engage with contacts and referrals, following up as needed.
• Work independently with minimal supervision, prioritizing tasks and meeting deadlines.

• Must possess strong data management and computer skills, including the ability to learn and utilize relevant software programs.
• High School Diploma or equivalent with three years of experience in data entry, data management and interacting with others.
• Excellent customer service and interpersonal skills.
• Possess a valid driver’s license, good driving record and daily access to a reliable and insured motor vehicle.
• Obtain a TVCCA Staff Statement of Good Health and documentation of TB test prior to hire.
• Must have flexibility to work evenings and weekends for community events as needed.
• Spanish speaking is preferred.

Spanish speaking is preferred.

TVCCA provides services and partners with other organizations to address the social determinants of health housing, food security, employment needs, education, and basic needs of lowincome and vulnerable households in Eastern Connecticut, with a focus on building the community's self-sufficiency and resiliency.