Investor Services Technology Director - Apps Development Sr Group Manager

Job ID: 96641810384Posted: 2026-08-21Location: Jersey City, New Jersey, United StatesSalary: $170,000.00 - $300,000.00Category: Technology, Applications Development, ExecutiveCompany: CitiCiti's Investor Services Technology group is seeking a visionary Technology Director to lead the strategy, architecture, and delivery of the Investor Services Workbench (ISW) — Citi's flagship platform for unified client and business activity management across the full spectrum of Investor Services products including Fund Services, Custody, and Securities Finance.This is an opportunity to shape a transformational, enterprise-scale platform that serves as the single pane of glass for client lifecycle management, operational workflow orchestration, and real-time business activity visibility. You will lead a global, multi-disciplinary engineering organization and partner directly with business, product, operations, and technology leadership to define and execute a bold, AI-first technology roadmap.The ideal candidate brings deep expertise in enterprise workflow platforms, client-facing technology, and large-scale distributed systems — combined with the leadership gravitas to drive alignment across a complex, global organization and the technical depth to make sound architectural decisions.Responsibilities:Platform Strategy & Roadmap: Define and own the multi-year technology roadmap for the Investor Services Workbench, aligning platform capabilities with business growth, client experience goals, and regulatory requirements across all Investor Services product lines.E2E Workflow Enablement:​Architect and deliver end-to-end client and business activity workbench solutions — spanning client lifecycle events across Custody, Funds and Securities Finance domain, Corporate actions, NAV process, exception handling, and SLA-driven operational orchestration across all Investor Services domains.Client Experience & WorkbenchLead the evolution of the Investor Services workbench as the definitive client-facing and operations-facing workbench — delivering real-time portfolio visibility, activity dashboards, self-service capabilities, and intelligent alerting for institutional clients and internal business users.AI-First EngineeringChampion an AI-first hands-on engineering culture — embedding intelligent automation, predictive analytics, NLP-driven client interactions, and ML-powered exception management into the ISW platform to drive operational efficiency and client satisfaction.Data & Integration ArchitectureOversee the design of robust data pipelines, event-driven integration patterns, and API-first connectivity across upstream and downstream systems — ensuring the ISW serves as a reliable, real-time source of truth for client and business activity data.Global Team LeadershipBuild, mentor, and lead a high-performing global engineering organization of 50+ engineers, architects, and product technologists. Foster a culture of engineering excellence, psychological safety, continuous learning, and inclusive innovation.Risk, Resilience & ComplianceEnsure the ISW platform meets the highest standards of security, operational resilience, and regulatory compliance — partnering with Risk, Compliance, and Infrastructure teams to manage technology risk and maintain audit-ready controls..Financial & Vendor ManagementOwn the technology budget for the ISW program, managing resource allocation, vendor relationships, and strategic sourcing decisions. Deliver measurable ROI through disciplined investment prioritization and cost optimization.Qualifications:15+ years of progressive experience in software engineering and technology leadership within financial services (hands on role will be required to code)Minimum 8 years in a senior leadership role managing large, globally distributed application development teams (50+ engineers)Proven track record of delivering complex, enterprise-scale workflow and client-facing platforms in a regulated financial environmentExperience leading multi-year platform transformation programs — from legacy modernization to cloud-native, microservices-based architecturesDemonstrated success managing technology P&L, vendor contracts, and strategic sourcing in a global banking contextEducation:Bachelor's or Master's degree in Computer Science, Engineering, or a related technical discipline requiredTechnical Skills:Deep expertise in modern architectural patterns: microservices, event-driven design, API-first development, and cloud-native platformsStrong command of workflow orchestration technologies. UX and BPM/case management platformsProficiency in modern programming languages and frameworks (Java, Python, React/Angular) and containerization (Kubernetes, Docker)Experience with real-time data streaming and messaging systems (Apache Kafka, Solace) and enterprise integration patternsFamiliarity with AI/ML frameworks and their application to workflow automation, anomaly detection, and client intelligenceKnowledge of enterprise data management, data governance, and analytics platform design (data lakes, data mesh, BI tooling)Core Technology StackJava / Spring Boot, React / Angular, Kafka. REST / GraphQL APIs, Oracle / PostgreSQL , CI/CD (Jenkins / GitHub Actions), ML / LLM IntegrationLeadership:Exceptional executive communication skills — ability to translate complex technical concepts for C-suite, business, and regulatory audiencesStrategic thinker with the ability to balance long-term platform vision with near-term delivery commitments and business prioritiesDemonstrated ability to build and sustain high-performing, inclusive engineering cultures across geographically distributed teamsStrong stakeholder management skills — experience navigating complex, matrixed organizations and driving alignment across business, technology, and operationsProven ability to attract, develop, and retain top engineering talent in a competitive marketExperience operating in Agile/SAFe delivery frameworks at enterprise scale, with a bias for continuous delivery and iterative value creationDomain Knowledge:In-depth knowledge of Investor Services products: Fund Administration, Custody, Prime Brokerage, Agency Lending, and/or Securities FinanceFamiliarity with post-trade operations workflows: settlement, corporate actions, income processing, reconciliation, and NAV calculationExperience with industry data standards and messaging protocols: SWIFT, ISO 20022Understanding of client reporting, performance attribution, and data transparency requirements for institutional investors------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Applications Development------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Jersey City New Jersey United States------------------------------------------------------Primary Location Full Time Salary Range:$170,000.00 - $300,000.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Anticipated Posting Close Date:Jun 25, 2026------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi’s EEO Policy Statement and the Know Your Rights poster.