Scheduling Coordinator, Senior Living

Gaithersburg, MD 20879 | 39.167369973 | -77.187020893 Bayada Home Health Care is currently seeking a Client Services Manager / Scheduling Coordinator to join our Gaithersburg, MD Medicare certified Home Health Senior Living Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. Bayada believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Responsibilities Provide superior customer service and quality home care Focus on managing coordination of client services and emergent scheduling issues Build lasting relationships with clients, referral sources, payors and community organizations Develop strong, communicative relationships with the team Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.) Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees Qualifications Bachelor’s degree is preferred, Associate’s at minimum. Prior knowledge of/experience with Medicare and OASIS a plus. Prior medical office or home care experience preferred. Prior supervisory experience a plus. Demonstrated record of successfully taking on increased responsibility (goal achievement). Ambition to grow and advance beyond current position. Strong computer skills required (electronic medical record). Excellent communication and interpersonal skills. Why You'll Love Bayada Bayada Home Health Care offers the stability and structure of a national company with the values and culture of a family‑owned business. Newsweek’s Best Place to Work for Diversity Newsweek’s Best Place to Work for Women Newsweek’s Best Place to Work (overall) Newsweek’s Best Place to Work for Women and Families Glassdoor Best Places to Work Forbes Best Places to Work for Women Mon‑Fri work hours Strong employee values and recognition Small team at a local office Growth opportunities Bayada Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401(k) with company match, direct deposit and employee assistance program Base salary of $50,000–$55,000, with up to an additional $9,000 in quarterly performance‑based incentives. As an accredited, regulated, certified, and licensed home health care provider, Bayada complies with all state/local mandates. Bayada Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non‑discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities. #J-18808-Ljbffr BAYADA