Field Service Technician I - Winston-Salem, NC

About NCR VOYIX NCR Voyix Corporation (NYSE\: VYX) is a global platform‑powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end‑to‑end payments capabilities and services developed through deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide. Job Title Field Service Technician I Location Winston‑Salem, NC Position Summary Are you a Field Technician, Field Engineer, Service Technician or looking to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferable? You will act as a first line response to our customers, communicating in an open, helpful, and engaging manner with a focus on finding the right solution. You will organize, triage customer issues, and handle some problems before they start. Formal training (provided through NCR Voyix) will enable you to provide customers what they need when they need it. Key Responsibilities Perform customer installation, maintenance, and service calls promptly and effectively. Service electromechanical equipment like self‑checkout systems within an assigned territory. Perform maintenance, repair, PM work, and system overhauls. Benefits Hourly Pay Range: $17.00 to $19.00 depending on location and experience levels. Overtime available at time and a half. 7 paid holidays and 6 paid floating holidays. Paid vacation – up to 80 hours in your first year. 401(K) savings and retirement plan. Company‑provided business use only vehicle. Medical insurance available immediately. Basic Qualifications Local candidate to specific geographic area. Authorized to work in the U.S. At least 18 years of age. Valid driver’s license and driving record that satisfies NCR fleet requirements. PC skills, basic electronic skills, and familiarity with specific hardware and operating systems. Ability to perform essential functions of the job with or without a reasonable accommodation. Prolonged travel with driving several hours per day. Rotating and weekend shifts; flexible shift work – rotating shifts within set teams including morning, afternoon, and evening start times with some holidays. Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance. Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size. Willing to be trained on and operate small‑scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches. Preferred Qualifications Familiarity with large servers, mainframe computers, and imaging software. A+ Certification, CompTIA, N+ Certification. One or more years of related experience. Offers of Employment Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes. When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain. #J-18808-Ljbffr NCR Corporation