Assistant General Manager - Sales & Operations

Assistant General Manager – Sales & Operations

Restore Hyper Wellness | Mountain Brook, Alabama

Full-Time | $20/Hour Base + Sales Commissions & Performance Bonuses

Lead People. Drive Sales. Grow Our Business.

Are you a natural leader who loves building relationships, developing people, and achieving sales goals? Do you enjoy helping customers discover solutions that improve their lives while inspiring a team to succeed?

Restore Hyper Wellness in Mountain Brook is seeking an energetic, sales-driven Assistant General Manager (AGM) to help lead our team and grow our business.

This is a hands-on leadership position with a strong emphasis on personal selling, membership growth, sales coaching, and client relationship development. You'll partner closely with the General Manager to build a high-performing team, deliver exceptional client experiences, and achieve ambitious business goals.

We're looking for someone who leads by example, takes ownership of results, and knows how to balance strong relationships with high expectations and accountability.

What You'll Do

Drive Sales & Membership Growth

• Build genuine relationships with prospective and existing clients, understand their wellness goals, and recommend solutions that meet their needs.

• Personally sell memberships, packages, and wellness services through confident, consultative selling and consistent follow-up.

• Lead the team to achieve sales goals by establishing clear expectations, monitoring results, and maintaining accountability.

• Demonstrate and teach effective selling techniques , working alongside employees to improve client conversations, membership conversions, and package sales.

• Coach employees to confidently engage clients, identify opportunities, recommend solutions, and ask for the sale.

• Oversee lead follow-up, membership conversion, member engagement, and retention initiatives.

• Track key performance indicators (KPIs), identify opportunities for improvement, and implement actions that deliver measurable results.

Lead, Coach & Develop the Team

• Partner with the General Manager to lead, motivate, and develop a high-performing team.

• Provide hands-on training, coaching, feedback, and recognition to improve employee performance.

• Establish clear expectations, follow through on commitments, and address performance concerns professionally.

• Build a positive, collaborative culture where employees feel valued, supported, and accountable.

• Lead by example with professionalism, initiative, enthusiasm, and a strong work ethic.

Grow Our Local Presence & Social Media Engagement

• Create and manage engaging content for the studio's social media accounts to increase awareness, attract prospective clients, and generate leads.

• Highlight Restore's wellness services, promotions, client experiences, and community involvement.

• Engage with prospective clients through social media and encourage inquiries, appointments, and studio visits.

• Support local marketing, community outreach, and promotional activities in coordination with the General Manager.

Manage Studio Operations & Client Experience

• Share responsibility with the General Manager for efficient daily operations and consistent execution of studio standards.

• Serve as manager on duty, making sound decisions and resolving issues when needed.

• Ensure employees consistently deliver welcoming, knowledgeable, personalized client experiences.

• Support scheduling, staffing coverage, opening and closing procedures, and daily operational priorities.

• Maintain a visible, hands-on presence, working alongside the team.

• Collaborate with nursing leadership to support safe, coordinated client experiences while respecting clinical responsibilities.

What We're Looking For

Required Qualifications

• At least one year of management or supervisory experience.

• Demonstrated success in sales, customer service, and team leadership.

• Strong consultative selling skills and the ability to develop lasting client relationships.

• Ability to personally achieve sales goals while coaching and motivating others to improve their performance.

• Proficiency in creating and managing business social media accounts, developing engaging content, and using social media to attract new clients.

• Excellent communication, interpersonal, and problem-solving skills.

• Ability to establish expectations, hold employees accountable, and lead by example.

• Goal-oriented, organized, self-motivated, and comfortable using sales metrics and technology.

• High school diploma or equivalent.

• Availability to work a flexible schedule, including some evenings and weekends.

Preferred Qualifications

• Leadership experience in retail, hospitality, fitness, wellness, or another membership-based business.

• Proven success growing sales, memberships, or client retention.

• Experience training and developing successful sales teams.

• Experience with local marketing, community outreach, and lead generation.

• Genuine interest in health, wellness, and helping people improve their quality of life.

The Leader Who Will Thrive Here

You'll be successful in this role if you:

• Love selling: You enjoy building relationships, understanding client needs, and helping people confidently make purchasing decisions.

• Lead from the front: You demonstrate the sales and service behaviors you expect from your team.

• Develop people: You enjoy coaching, mentoring, and helping employees become more confident and successful.

• Take ownership: You recognize opportunities, solve problems, and follow through to achieve results.

• Balance relationships with accountability: You genuinely care about people while maintaining high standards.

• Think like a business owner: You understand how client satisfaction, membership growth, and operational excellence contribute to business success.

Compensation & Benefits

• $20/hour base pay

• Sales commissions and performance-based bonus opportunities

• Paid time off (PTO)

• Health insurance premium stipend for eligible full-time employees

• Complimentary and discounted Restore wellness services

• Leadership training, professional development, and advancement opportunities

Why Join Restore Hyper Wellness?

Restore Hyper Wellness is a leader in proactive health and wellness, helping people feel better, recover faster, improve performance, and do more of what they love.

Our locally owned Mountain Brook studio opened in December 2021 and was voted Best Wellness Center in Birmingham in both 2024 and 2025 by the About Town Readers' Choice Awards.

You'll have the opportunity to make a meaningful impact by growing our membership base, developing a successful team, building client relationships, and helping people achieve their wellness goals.

We value leaders who demonstrate integrity, initiative, excellence, and genuine respect for others.

Ready to lead, sell, and grow with us? Apply today to join the Restore Hyper Wellness Mountain Brook leadership team!

Restore Hyper Wellness is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants.