Commercial Technician

Commercial Technician

Come join our team and open the door to an amazing career at Dan's Overhead Doors & More! We have an immediate opening for a Commercial Technician at our Des Moines, IA location.

Dan's Overhead Doors & More is one of Iowa's leading garage door companies. We believe in not only being a business of integrity, but a part of our community. With our commitment to quality, professionalism, and customer satisfaction, we have built a solid reputation as a trusted provider of garage door installation, maintenance, and repair services for over 40 years. Our team of experts is known for their attention to detail and commitment to delivering the best solutions for our customers' needs.

Summary

In the role of Commercial Technician, you will assume a pivotal responsibility in the installation, maintenance, and repair of our full offering of commercial products, including garage doors, dock equipment, and more.

Duties

• Install commercial garage door products & related systems per manufacturer's specifications and ensure customer satisfaction with completed work.
• Identify and repair mechanical and electrical failures.
• Perform preventive maintenance services.
• Maintain inventory on the company truck and understand the proper use of all parts, tools, etc.
• Keep proper documentation of services performed, amounts owed/paid, outstanding items for job completion, etc.
• Maintain a safe, secure, and healthy work environment both at our warehouse and at job sites.

Requirements

• Must be at least 18 years old
• 3+ years' experience in garage door service/installation or similar skilled trade industry
• General knowledge of construction, electrical, hand tools, etc.
• Valid Driver's License
• Acceptable MVR to be added to our auto insurance policy
• Personal handheld tools
• Be able to pass pre-employment screening, including drug test & background check
• Have reliable transportation to and from our warehouse location

Preferred Qualifications

• 5+ years of applicable experience
• Welding, OSHA 10, first aid, and/or CPR certification(s)

Skills

• Ability to consistently arrive on time according to schedule and customer appointments
• Willingness to learn
• Strong problem-solving skills
• Excellent attention to detail
• Customer service-oriented mindset
• Adaptability to a changing work environment
• Excellent analytical and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong communication and interpersonal skills.

Work Conditions

• Non-climate-controlled environment – potentially working in all weather conditions.
• Frequently sitting, standing, bending, lifting up to 75 lbs.
• Performing work at elevated heights on ladders and lifts.

Schedule

• Monday to Friday, 7:00am to 5:00pm
• On-Call rotation by headcount
• Some weekend & overtime work as needed
• Occasional out-of-town travel for work orders or training

Benefits

We are proud to offer a robust benefits package to our Team Members including:

• Competitive hourly pay
• Medical, dental, and vision insurance with multiple plan options
• Short-Term and Long-Term Disability
• Employer-paid Life Insurance with buy-up options
• Accident Care
• Hospital Indemnity
• 401(k) with employer match
• Generous Paid Time Off (PTO)
• Paid holidays
• Team member recognition & reward programs
• Employee discount on products & services

Core Values

At Dan's, we base our actions on the following core values and request the same from all team members:

• Teamwork – we operate as a team and succeed together.
• Grit – we have the courage, strength, and character to persevere.
• Sincerity – we are transparent and trustworthy.
• Development – we strive for continuous improvement, both professionally and personally