Security Surveillance Officer

Security Surveillance Officer

WAGE RANGE: $15.00-$20.00

OPENUNTIL FILLED: 1ST PULL DATE MAY 27, 2026

ESSENTIAL JOB FUNCTIONS:

• Maintains surveillance of non-gaming areas as assigned by the security director.
• Monitor and record all irregular activities, as requested.
• Report any illegal activities to the proper authorities.
• Maintains confidentiality and non-disclosure regulations at all times.
• Maintain all aspects of the surveillance room.
• Monitor the escorting and transfer of WRC assets.
• Write detailed reports describing accidents, injuries, criminal conduct, suspicious activity, and other business disruptions.
• Promote a clean, safe, and healthy work environment for employees and guests. Promptly reports all concerns to the supervisor.
• Ensure the operation of equipment, tools, and materials are handled safely and properly.
• Promote internal guest service standards through courteous and respectful behavior.
• Comply with regulatory laws, Employee Handbook, department policy and procedures, safety codes, etc.
• Must be able to work with a diverse group of people in a confined area.
• Other duties as assigned.

PROMOTE WRC QUALITY SERVICE STANDARDS:

SAFETY: Ensuring a safe experience by protecting the welfare of all.

INTEGRITY: Expecting personal accountability at every level.

COURTESY: Creating an exceptional customer service experience for everyone.

TEAM: Functioning together to create a cooperative and positive experience.

SHOW: Providing flawless experience –a clean and cared-for resort.

SUPERVISORY AUTHORITY:

• None.

SIGNATORY ABILITY:

• Area Supplies (Flash drives).

ACCESS TO SENSITIVE AREAS:

• Security Surveillance room
• View all areas designated as non-gaming and all security reports.

MINIMUM QUALIFICATIONS:

• Six months experience working as a law enforcement officer/deputy, security/loss prevention officer, or security officer; OR Completion of a certificate/post-high school degree program in computer science/closely related field from an accredited institution; OR Special training in surveillance systems/operations.
• Read and apply procedural manuals.
• High School Diploma or GED.
• Employment history that demonstrates dependability and longevity.
• Must have excellent knowledge of Microsoft applications.
• Will sit for long periods observing numerous monitors and operating a keyboard, answering phones and two-way radios.
• Effective communication skills - verbally provide instruction, respond to questions, and have exceptional interpersonal skills and abilities.
• Lift to 50 pounds. This would consist of records retention containers or surveillance components.
• High degree of integrity and understanding of confidentiality.
• Requires a High-Security Gaming License clearance.
• Must be at least 18 years of age.

PREFERRED QUALIFICATIONS:

• Practical work experience as a law enforcement officer/deputy, security officer, or surveillance officer.
• Thorough knowledge of casino operations and/or loss prevention