Director of Project Management & Organizational Effectiveness

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Director of Project Management & Organizational Effectiveness Full Time Southeast Michigan Office, Southfield, MI, US 30+ days ago Requisition ID: 1021 Department: Executive Office Reports to: President & CEO Status: Full-time, Exempt Location: Southfield, MI At Make-A-Wish Michigan (MAWMI), we transform lives every day. Together, we create life-changing wishes for children with critical illnesses. When a wish comes true, it sparks strength, hope, and transformation not only in a child, but throughout families and communities. We are a collaborative, mission-driven team committed to making a lasting impact across the state. Position Summary The Director of Project Management & Organizational Effectiveness serves as a trusted strategic partner to the President & CEO and a key connector across departments and our Board of Directors. This role supports the seamless flow of information, communication, and organizational priorities through the executive office and across the organization. A core component of this position is exceptional writing and communication producing high-quality correspondence, presentations, briefings, strategic reports, board materials, and leadership messaging that reflect the voice, values, and mission of Make-A-Wish Michigan. This role is ideal for a highly organized, proactive, emotionally intelligent professional who loves bringing structure to complex initiatives, translating ideas into action, and ensuring strategic priorities stay on track. Key Responsibilities Executive & Operational Support Track progress on organizational strategic priorities, ensuring timely follow-up and accountability across teams. Manage and prioritize the CEO’s communications, commitments, and executive-level project workflow with professionalism and discretion. Coordinate planning and execution of cross-functional priorities and special initiatives originating from the executive office. Support the Board of Directors through communication, meeting preparation, and major board initiatives/projects. Prepare, edit, and finalize executive correspondence, presentations, reports, and briefings with strong attention to tone, clarity, and impact. Support the development and organization of board meeting agendas, materials, and minutes. Plan, execute, and host special events and executive-level engagements as assigned. Writing & Communications Draft internal and external communications, including CEO updates, talking points, donor correspondence, strategic narratives, and organizational messaging. Translate complex information into clear, mission-driven language for a variety of audiences (staff, board, donors, partners, etc.). Maintain consistency of voice, brand, and professionalism across written materials. Partner with the communications team to support leadership storytelling, impact reporting, and mission-based messaging. Project & Process Management Lead and/or coordinate key executive-level projects and cross-functional initiatives. Streamline workflows and improve systems that increase efficiency, communication, and alignment. Anticipate leadership and organizational needs; proactively identify opportunities to improve effectiveness across teams. Capture key decisions and action items in fast-paced meetings and ensure follow-through and completion. Qualifications Bachelor’s degree required; advanced degree preferred (communications, nonprofit management, public administration, or related field). 8–10+ years of progressive experience in executive operations, project management, communications, or related roles. Exceptional writing, editing, and storytelling skills with the ability to shift voice and tone based on audience. Strong project management, organizational, and prioritization skills with excellent attention to detail. Demonstrated ability to handle sensitive information with discretion and professionalism. Ability to listen, synthesize, and create clear action plans in fast-paced settings. Proficiency in Microsoft Office Suite; experience with project management tools and CRM systems preferred. Experience in experiential marketing is a plus. Personal Attributes Polished, persuasive communicator with strong emotional intelligence. Highly organized, proactive, and comfortable managing multiple priorities simultaneously. Collaborative, adaptable, and thrives in a mission-driven, fast-paced environment. Passionate about Make-A-Wish and the families we serve. Why Join Make-A-Wish Michigan? This is an opportunity to work in a high-trust leadership role that directly supports the CEO, Board, and strategic priorities of the organization with meaningful mission impact, strong cross-department collaboration, and the ability to shape how work gets done across Make-A-Wish Michigan. #J-18808-Ljbffr Make-A-Wish Foundation of America