Front Desk Associate

Job Description

Job Description

Benefits/Perks

• Careers Advancement Opportunities 
• Flexible Scheduling
• Competitive Compensation 

Job Summary

We are seeking a friendly and organized Front Desk Associate to join our team! As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, emails and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. If you’re a “people person” with a passion for gymnastics, we want to hear from you!  We are needing Saturday mornings, Friday evenings, and up to two  other  afternoons during the week.  This position is approximately 15 hours per week.

Responsibilities: 

• Welcome guests and prospective members
• Provide tours for prospective members
• Respond to inquiries in person, over the phone, and via email
• Maintain a clean and organized lobby and front desk area
• Accurately record client information and accept payments
• Schedule classes and appointments
• Manage incoming and outgoing correspondence 
• Ensure gym rules and systems are followed
• Some cleaning of lobby and bathroom areas

Qualifications: 

• Friendly and professional disposition
• Two or more years of customer service, receptionist, or front desk experience is preferred
• Excellent communication skills, both verbal and written
• Strong work ethic 
• Familiar with computers, spreadsheets, and scheduling software
• Ability to multi-task and thrive in a fast-paced environment