Nurse Manager

Responsibilities

Why join the Palm Point team?

We empower and inspire patients and employees. We are an environment that puts patient care first. One of the most rewarding aspects of working at Palm Point is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. Supportive and responsive leadership. You are never alone, as you are part of a large network of peers and leaders that routinely exchange ideas and review current topics within the industry. Having the opportunity to grow, learn, and advance in your career.

Who We Are:

Palm Point Behavioral Health (affiliated with Universal Health Services) is a 74-bed behavioral health hospital is located in Titusville, Florida minutes from Cape Canaveral. Palm Point Behavioral Health treats adults, children and adolescents that suffer from a wide range of behavioral health diagnoses including, depression, anxiety and substance abuse in a modern and well-appointed facility. Palm Point behavioral health offers inpatient treatment options and serve communities in Brevard County and beyond. Titusville, located on Florida's Space Coast, is approximately 30-miles north of historic Cocoa Beach, and 40-miles east of Orlando's famous theme parks. In Titusville, you can tour the Kennedy Space Center Visitor Complex, Merritt Island National Wildlife Refuge and Canaveral National Seashore. Not only do you have the abundance of activities along the Atlantic shore, but Titusville also offers an ideal climate, close proximity to multiple dining and shopping options, and a very friendly community.

This opportunity provides the following:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries! • More information is available on our Benefits Guest Website: benefits.uhsguest.com

Position Summary

Palm Point is looking for a Nurse Manager who, In conjunction with the Director of Nursing (DON), is responsible for the administrative and clinical supervision of direct patient care including effective utilization of the nursing process to provide quality care, establish standards of practice, and provide effective fiscal management. Ensures quality client care that is in compliance with regulatory requirements, professional standards and the facility's policies and procedures. Provides leadership in maintaining standards for professional Nursing practice in the clinical setting.

Job Duties/Responsibilities

• Coordinates, directs and carries out activities related to creating an environment of patient focused care by defining and achieving standards for quality patient care to include:
• Assists DON with developing and implementing nursing service objectives, policies and procedures to maintain quality patient care. Continuously monitors Federal and State requirements and revises Departmental procedures accordingly. Maintains Joint Commission and CMS accreditation standards.
• Monitors quality of care provided on units and the outcomes influenced by behavioral care programming. Works with interdisciplinary team to resolve any issues affecting quality of care. Works with the interdisciplinary team regarding 1:1 patients and keeping restraint and seclusion within both ECBH and UHS standards. Assists with action plans to improve services. Reviews incident reports and works with DON for any needed system changes or education.
• Acts as a liaison between patients, families, staff and the general public as needed. Assist DON with patient and family complaints. Responds to inquiries and provides information on nursing care and services, and may screen prospective patients to assure the facility has the ability to provide the care needed.
• Assists DON with implementation of special projects and programs as needed.
• Plans, organizes, and manages areas of responsibility to meet the standards set by the hospital and regulatory agencies.
• Assists the DON in hiring, supervising, developing, evaluating, and disciplining staff and and/or monitors supervisors' management of staff. Ensures staff is knowledgeable and competent to perform duties by providing orientation, training, and continuing education. Meets with staff members on an ongoing basis to review performance and provide feedback, guidance and instruction as needed. Assures appropriate work production and documentation in accordance with policies and regulations through audits, supervision, and goal setting.
• Recommends fiscal or budgetary requirements necessary to maintain service within the department.
• Provides for quality and timely reports/documentation on a monthly/quarterly basis, as required. Attends daily, monthly, quarterly meetings as expected.
• Conducts Leadership Q15 audits on a rotation basis and reports findings as assigned. Acts as Administrator on Call on a rotation basis.
• Assists DON with investigations as needed.
• Provides meal break coverage during scheduled shift, as needed.
• Participate on Team A for natural disasters, as needed.
• Prepares nursing daily and monthly schedule within operating grids and budget.
• Monitors department on an ongoing basis and adjusts FTE to patient census via staffing grid and nursing protocols. Directs staff rotations and reschedules personnel to meet increased or decreased nursing service demands.
• Completes timecard corrections and reports any issues with tardiness, missed lunches or missed punches to the DON.
• Oversees attendance, missed punches and lunch breaks through monitoring and corrective action when needed.
• Complete any audits regarding staffing, including the annual staffing evaluation.
• Schedules department orientation for new employees and assigns preceptors. Tracks preceptor assignments and process any required paperwork.
• Works with Employee Health and Staff Development to schedule nursing employees for required training and screenings to include CPI, Healthstream and TSTs.
• Nurse Educator Duties:
• Serves as a mentor and trainer to new employees.
• Oversees staff compliance with required hospital orientation, certification, licensure and trainings.
• Oversees and implements onboarding program, orientation, on-going staff education, and orientation specialist program.
• Plans, organizes, develops, and leads education programs.
• May be assigned to perform House Supervisor, RN and/or MHT duties. In the absence of the DON assumes responsibility for the role as assigned.

Qualifications

Requirements:

• Associates Degree in Nursing from an accredited curriculum.
• Active Florida RN Licensure or Compact State License required.
• Two years of Nursing Leadership required. Three years experience in nursing required. Acute behavioral health experience preferred.
• Excellent communication, interpersonal, organizational, and service excellence skills.
• Detail oriented and able to multi-task and change directions quickly.
• Able to adjust personal schedule to accommodate the needs of the facility.

About Universal Health Services (UHS):

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.