Director, Student Support Services

Job Description

Job Description:

GENERAL POSITION DESCRIPTION

The Director of Student Support Services manages the Student Support Services TRiO program at Cameron University. The director is responsible for the administration and oversight of program and personnel that ensure the efficient, equitable, and student-centered delivery of program services. This position supervises full-time and part-time professional and classified staff. The Director of Student Support Services reports to the Director of Sponsored Programs.

RESPONSIBILITIES:

Responsibilities of the Director include, but are not limited to:

Compliance

• Maintain knowledge of federal and state laws and regulations as connected to postsecondary education, the federal Department of Education, and the TRiO program.

• Develop and manage budgets in alignment with federal program guidelines and university policy

• Collect and analyze program evaluation data and submit annual performance report

• Assess program activities and participate in the university assessment process

• Assist with the submission of federal, state, and institutional reports as required

• Write program grant proposals

Management

• Perform all appropriate administrative duties including, but not limited to, budget maintenance; personnel hiring, development, and evaluation; and departmental assessment

• Oversee and assist in the coordination of student recruitment

• Guide staff in developing activities that best serve students as they overcome barriers to postsecondary education success

• Work with advisors to monitor the progress of students

• Oversee and assist the two tutorial lab directors

Service

• Ensure that program participants are served efficiently, with courtesy and respect in compliance with federal regulations

• Participate in staff development programming and campus functions, and serve on University committees

• Assist program participants to complete and submit the Free Application for Federal Student Aid, as necessary

• Correspond with program participants offering advice, resources, or referral to other campus resources

• Perform other duties as assigned

Collegiality

• Professionally and efficiently execute Cameron University's commitment to student success

• Work collaboratively with campus and community stakeholders

• Assist students and supporters with accessing resources to make college attendance affordable

• Provide presentations relating to program opportunities

• Advise the Director of Sponsored Programs on matters related to program performance

Staff Supervised

• Assistant Director (1)

• Academic Advisor (2)

• Administrative Assistant (1)

• Writing Lab Director (1)

• Math Lab Director (1)

• Student Workers/Tutors (multiple)

MINIMUM QUALIFICATIONS:

• Master's degree required in higher education, psychology, or related fields

• Three (3) to five (5) years' experience in higher education

• Five (5) years' administrative experience

• Budgeting experience

• Previous work experience in TRIO or related programs

• Background in successfully overcoming barriers similar to those confronting the project's target population

PREFERRED QUALIFICATIONS:

• Previous experience with federal grant writing and/or implementation


• Experience working with diverse and varied student populations including low socioeconomic status (SES), first generation, and other populations impacted by barriers to participation in higher education.

• Two years of experience in higher education

• Experience working with student information and/or case management software

• Three years of administrative and supervisory experience

SALARY RANGE: $45,000

INSTITUTION: Cameron University ( is a state-supported regional institution located in Lawton, Oklahoma, that offers undergraduate and graduate degrees. Dedicated to excellence, the university provides a wide range of economic, cultural, and educational opportunities for the betterment of all citizens. Master's-level graduate degrees are offered in business, behavioral sciences, and education; baccalaureate programs are offered in more than forty disciplines, and associate degrees are offered in many other studies. The close proximity of Fort Sill contributes to an area rich in cultural diversity and provides the opportunity for frequent cooperative efforts. The combined community of Lawton/Fort Sill has a population of more than 100,000 and is located adjacent to the picturesque Wichita Mountains Wildlife Refuge. A copy of the University's Annual Security Report, listing crime statistics and university policies, is available by contacting the Office of Public Safety or by accessing the report online at

APPLYING: Attachments should include a cover letter indicating experience applicable to position, resume, transcripts (unofficial are acceptable at this point), names, addresses, and telephone numbers of three professional references. Incomplete applications might not be considered

DEADLINE: Applications will be accepted until the position is filled.

FUNDING: This is a grant funded position. Continued employment is dependent on continuation of grant award for the institution.

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