Managing Director

Managing Director

Job Type: Full Time

Location: Boston, MA

Reports To: General Manager

Annual Salary: $115,000 - $130,000

Company Description: More than 600,000 users Coast to Coast leverage Volo to organize, meet, communicate and play within their community through fitness and social activities. Whether it's a performance sport like soccer, or a social activity like cornhole, Volo provides something real. Real interaction, real activity, real fun, and real impact. Volo is a movement—for people and by people who want to connect more meaningfully with each other. We are a grassroots uprising, helping others actually see who they're connecting with, and share experiences over the length of a season. If you have a desire to make a difference through community and sports, Volo could be your next and final career destination. Come fly with us.

Ranked Among Inc-5000 Fastest Growing Companies

Over 450,000 Adult Participants Nationwide

Partnering with Volo Kids Foundation, to serving more than 20,000 kids in free youth sports programs

12 City markets & counting...

Role Summary

The Managing Director is responsible for the sales and operations within the market which includes promotions and management of all leagues, activities, and events, in addition to regular managing and mentoring of their team.

City Performance & Sales

• The Managing Director is accountable for city performance related to both adult and youth programing goals
• City Strategic Planning
• HQ provides structure and best practices and the Managing Director uses city knowledge to maximize product quality, revenue, and margins
• Manage city budget, revenue, league plans & cash flow
• Create & execute city growth strategy - for both youth and adult programs
• Manage promotion and recruitment of new and past customers
• Create monthly, quarterly, and yearly budget reviews and forecasts based on city revenue
• Manage budget and ensure profit margins are being held
• Ensure corporate sales & sports growth expectations are being met

Office Management

• Full time team recruitment, selection, hiring & training
• Build Team Office Culture
• Ensure proper roll out of new company processes
• Office Team Evaluation & Discipline
• Staff Vacation management
• Confidential management of staff compensation
• Internal office & team communication - including both kids & adult staff
• Manage, mentor, train and coach team including but not limited to status updates, budgets, goal setting and customer service response practices
• Help identify and recruit full and part time staff in the local market
• Create and Manage the sports Revenue Plan
• Work with HR to ensure there is a pipeline for incoming interns and appropriate goals and projects are assigned

Uphold Volo Quality Standards

• Stickler for Branding, Operational Structure & Integrating kids programming
• Assist in market-wide event planning, sponsorship activation and media relations as needed
• Collect program metrics and analysis throughout the season and develop tools for evaluation - for youth and adult programs
• Escalation point for customer service issues
• Anticipate and provide proactive solutions to prevent customer service problems from arising in the future

Marketing

• Oversee marketing budget
• Manage and execute all marketing partnerships and sponsorship activations
• Work with marketing team to create a marketing plan, themes and initiatives

Public & Private Relationship Management

• Grow market by identifying new opportunities and relationships
• Develop relationships with current and future league venues
• Track the needs of each site including improvements
• Obtain permits for current and new locations
• Facilitate partnerships with community organizations, neighborhoods and potential funders
• Establish and maintain relationships with facilities, bars, sponsors and other vendors - update and record all facility and bar partner contact information
• Seek out and manage new business opportunities through development projects, bar, local sponsor, & local government relationships

Your Expected Skill Set & Experience:

• 8-10 Years Experience, ideally in a sport or event management and/or business development capacity
• Experience managing a team
• Can marshal resources effectively and comfortably navigate a fast-paced, ever-changing environment with minimal supervision
• Detail-oriented project manager – you have experience managing multiple projects across function areas and feel comfortable wearing many hats
• Excellent written and verbal communication skills
• Dynamic personality interested in working in, and contributing to, a fun and active office environment

“Wow” Us With ...

• Experience managing a budget
• Experience growing a team
• Entrepreneurial experience
• MBA

Benefits:

• Health, dental, and vision insurance
• 401(k) Plan
• Paid time off and holidays
• Paid Parental Leave
• Employee discounts on Volo Sports programs and events
• Annual Company Events

Additional Information

Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Volo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Volo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.