Service Now Architect

Company DescriptionUSM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA with off-shore delivery centers in India. We offer world-class ability in giving most astounding quality and administrations through industry best practices planned to convey remarkable worth to our customers.Utilizing our industry knowledge, administration service offering expertise and innovation abilities, we distinguish new business and innovation slants and create answers for help customers around the globe, giving top of the line solid and practical IT benefits which are cost effective services.Established in 1999, the organization has corner qualities in building and dealing with a Business Oriented IT environment with rich involvement in technology innovation, ERP and CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified solutions and administrations in ERP, CRM, Enterprise architecture, offshore advisory services ,e-commerce, Social , Mobile, Cloud, Analytics (SMAC) and DevOps.USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest developing IT Systems Integrator in the Washington, DC zone. Most as of late, USM was positioned #9 on the rundown of the Top administrations organizations in the DC Metro Area – Washington Business Journal (2011). We are a project-driven firm that reliably meets the IT needs of our State and Government customers through development and business keenness.Job DescriptionPosition: Service Now Architect Location: Oaks, PADuration – Long Term Employment type – C2C/fulltime/contract to hire Below is revised job description KEY RESPONSIBILITIES:Assemble information to determine, document and agree with customer requirementsPlan IT Service Management tools and process discovery activities, conduct strategic assessments, analyze and report findings and make recommendationsDesign service management solutions together with supporting tooling configurations and/or functional specifications, based on industry best practice.Identify opportunities to drive more value from an organization's IT strategy by targeting areas which contribute to improved business performance and innovation Work collaboratively with clients to develop and execute solution strategies that support organizational directionArchitect ServiceNow solutions to support best practice processes needed to deliver business requirementsConfigure and develop solutions using ServiceNow including quick prototype and demonstrationsOrganize and present ServiceNow related findings in meetings with clientsDeliver advisory services centered on ServiceNow configuration optimization for performance and capabilityManage engagements and ensure continuity for customer from pre-sales to deliveryIdentify additional business opportunities resulting from ServiceNow and other engagementsActively develop ServiceNow best practices, POV, concept of operations & publish white papers REQUIREMENTS:Overall 10 years general IT services experiences with last 3-5 years specialized in ServiceNowClear understanding of process-centric IT, the interaction of human-based and system-based processes and business events, and Service Management best practicesExcellent consulting skills - Requirements gathering and problem solving methods, Communication and presentation skills and Client managementDetailed knowledge and experience of ServiceNow at an architectural level. Knowledge of other ITSM tools at a similar level would be an advantage.Integration of ServiceNow with other applications & toolsetsJava Scripting knowledge and hands on experienceCreate and modify workflowsProven experience including full development lifecycle (requirements, design, build, test, deploy, support) and IT service delivery management experienceTeam leading and/or management, including team planning, prioritizing & goal settingSNOW certificationThanks:Mahesh G | Sr. Technical Recruiter|14175 Sullyfield Circle, Suite # 400, Chantilly, VA 20151 Phone: View phone number on click.appcast.io | Fax: 703-263-2113Email: gmahesh (at) usmsystems.com || No. 7 in the Washington DC area - Washington Business Journal,2011Smart CEO Award Winner By SMART CEO Magazine, Baltimore, U.S.A Inc5000 Recognized Fastest growing private company in U.S.AOffice Locations: Washington D.C| Atlanta | Boston | Denver | Hyderabad, IndiaAdditional InformationIf you are interested in above position, please share your updated resume to tahermat)usmsystems(dot)com or can directly call me on View phone number on click.appcast.io.SummaryFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Financial Services