Service Manager

Mill Service Manager

Location: Brandenburg, KY | Fully onsite

Compensation: $105,000–$130,000 base salary + annual company-performance bonus

Relocation Assistance: Comprehensive package available

Additional Benefits: Company truck and gas card

About the Opportunity

An established industrial services company is seeking a hands-on Mill Service Manager to lead daily operations at a steel mill services location in Brandenburg, Kentucky.

This role directly manages approximately 3–4 supervisors overseeing four crews and roughly 60 employees. The manager will own operational performance, safety, customer relationships, scheduling, and cost control while remaining closely involved with equipment and field operations.

The ideal candidate combines strong people leadership with practical heavy-equipment knowledge and the willingness to step into the operation when needed.

Key Responsibilities

• Lead daily mill-services operations, coordinating supervisors and crews to meet safety, service, quality, and productivity expectations.
• Build and maintain strong relationships with mill management, employees, vendors, and internal operations leadership.
• Take accountability for crew safety and implement applicable safety and environmental programs.
• Manage staffing, scheduling, employee development, performance concerns, and disciplinary matters.
• Maintain a hands-on understanding of heavy equipment and provide operational coverage or troubleshooting support when necessary.
• Support budget development and business planning, review monthly financial results, and identify opportunities to control costs.
• Monitor KPIs, analyze operational data, and use findings to improve performance.
• Assist with equipment planning and capital expenditure evaluations.
• Ensure services meet customer specifications and respond promptly to operational or customer concerns.
• Identify and implement process improvements across crews and shifts.
• Maintain required reporting, records, and quality-system documentation.

Qualifications

• At least five years of experience in an industrial or construction environment, including at least two years of supervisory experience.
• Steel mill or mill-services experience strongly preferred. Relevant experience in metals, foundry, mining, aggregates, heavy construction, or comparable heavy-industrial operations will also be considered.
• Hands-on knowledge of heavy-equipment operation and the ability to step into operational needs.
• Demonstrated ability to lead frontline teams; experience managing supervisors and multiple crews or shifts preferred.
• Experience with budgets, cost management, scheduling, KPIs, and operational reporting.
• Strong customer-facing communication and problem-solving skills.
• Working knowledge of applicable safety and environmental regulations.
• Proficiency with Microsoft Office.
• Valid driver’s license.
• Some college coursework or a degree preferred.

Compensation and Benefits

• Base salary of $105,000–$130,000, based on experience.
• Annual bonus based on company performance.
• Company truck with gas card.
• Company phone and laptop.
• Medical, dental, vision, and disability coverage.
• Paid time off and retirement benefits.
• Tuition reimbursement and student loan repayment programs.
• Comprehensive relocation assistance tailored to individual circumstances.

Schedule and Travel

This position is fully onsite in Brandenburg, Kentucky, with an anticipated schedule of