Telecommunications Technician

POSITION TITLE:


Telecommunications Technician


STATUS:


Full-Time, 12-Month


FLSA STATUS:


Exempt


x


Non-Exempt


REPORTS TO:


Customer Service Manager


HUMAN RESOURCES:


x


Approved


Not Approved

$24.39 per hour 260 Day (12 month) calendar with standard benefits

This position works 8 hours per day and 40 per week.

The scheduled work hours for this position are 8:00 AM - 4:30 PM at Rockwood School District's Technology Offices.

Please note this is not a remote or hybrid work position.


This position starts on Monday, November 9, 2026

This institution is an equal opportunity provider.

INTERNAL APPLICANTS MUST ATTACH THEIR INTERNAL TRANSFER APPLICATION BY THE INTERNAL CLOSING DATE TO BE CONSIDERED FOR AN INTERVIEW. Internal closing date is October 19, 2026.

POSITION SUMMARY : The Telecommunications Technician will provide technical support for all telephone systems, voicemail systems, related training, and backups of the district phone systems.

ESSENTIAL FUNCTIONS:

• Troubleshoot and repair telephone systems, voicemail systems, intercom systems and any other systems related to telecommunications
• Troubleshoot wiring problems for voice and intercom systems
• Install and configure telephone systems, voicemail systems, intercom systems and any other systems related to telecommunications
• Use network administration tools to manage user accounts, perform system backups, etc.
• Must be able to work with all staff members in a professional manner

ESSENTIAL SKILLS AND ABILITIES:

• Ability to communicate tactfully and effectively in a professional manner
• Ability to handle multiple problems at over 30 locations while providing the end user with prompt and courteous service
• Ability to install, troubleshoot and repair telephone systems, voicemail systems, intercom systems and any other systems related to telecommunications in a timely manner
• Ability to tolerate a work environment inclusive of dust and heat to be able to lift/carry up to 35 pounds
• Ability to troubleshoot basic problems, (tone out network wires, test connections, etc.) and submit work orders for repair

BASIC REQUIREMENTS:

• Two (2) years' experience in telephone systems, voicemail systems, intercom systems and any other systems related to telecommunications support roles preferred. Equivalent education may be accepted in lieu of experience
• Possess valid driver's license and transportation in order to support multiple locations in the district

EQUIPMENT USED:

• Standard office equipment

WORK ENVIRONMENT:

• Work in a variety of locations, travel throughout the district, work non-traditional hours which may include evenings and weekends
• While performing duties of this job, the employee is regularly required to sit, talk, hear, walk, stand, and reach