Restaurant Service Manager

Job Description

Job Description

Service Manager

Casual Restaurant

Are you a Service Manager passionate about hospitality, guest service, and team leadership? We are seeking a professional Service Manager with strong leadership skills, high energy, and the ability to drive restaurant operations in a fast-paced casual dining environment. To become the Service Manager of this casual restaurant, apply today for our location in Bemidji, MN. This is a great opportunity for a motivated restaurant professional to grow their career and make an impact.

Title of Position : Service Manager

Compensation : $45k to $50k plus bonus; based on experience. Bonus potential is 10% of annual salary.

Job Description:

The Service Manager assists the General Manager in daily restaurant operations while helping achieve planned sales, profitability, service, and guest satisfaction goals. The Service Manager provides direction to restaurant team members, ensures company policies and procedures are followed, and maintains high standards for service, food quality, cleanliness, safety, and sanitation. The Service Manager will assist with staffing, training, scheduling, employee development, performance management, and daily supervision of restaurant personnel. This position is responsible for ensuring the restaurant is properly staffed with well-trained and productive team members. The Service Manager will also help oversee inventory levels, ordering procedures, facility maintenance, equipment care, cash handling, payroll accuracy, productivity, food costs, operating expenses, and overall compliance with restaurant standards. The Service Manager must be able to identify and correct service or operational issues quickly to ensure maximum guest satisfaction. This role requires a hands-on leader who is willing to assist in all areas of the restaurant as needed while maintaining a positive, professional, and productive work environment.

Benefits:

Competitive Compensation

Insurance Benefits

401(K)

Paid Time Off

Thorough and Ongoing Training

Career Growth Opportunities

Qualifications:

The Service Manager must possess 1-2 years of previous restaurant management experience; food service experience is preferred

A high school diploma is required; some college or degree is preferred

The Service Manager must have strong leadership, communication, and team-building skills

The Service Manager must be able to train, coach, and develop hourly team members

The Service Manager must have a proven ability to maintain high standards of guest service, cleanliness, safety, and sanitation

The Service Manager must be able to assist with staffing, scheduling, inventory, cash handling, payroll, and operating expense controls

The Service Manager must be able to work irregular hours, including nights, weekends, and holidays as needed

The Service Manager must be able to stand for extended periods, bend, reach, walk, lift up to 50 pounds, and work in a fast-paced restaurant environment