Secret Shopper
$17 per hourExpress Employment Professionals Defunct
Job Full Description Secret Shopper
Pay Rate: $17.00 per hour
Position Summary
We are seeking a dependable and detail-oriented Secret Shopper to evaluate customer service, store presentation, and overall customer experiences at various retail and service locations. As a Secret Shopper, you will visit assigned businesses, interact with employees as a typical customer, and provide accurate feedback through detailed reports.
This role is ideal for individuals who are observant, reliable, and comfortable working independently.
Essential Responsibilities
Terre Haute, IN
3342
2229 South Third Street
Terre Haute, IN 47802
Pay Rate: $17.00 per hour
Position Summary
We are seeking a dependable and detail-oriented Secret Shopper to evaluate customer service, store presentation, and overall customer experiences at various retail and service locations. As a Secret Shopper, you will visit assigned businesses, interact with employees as a typical customer, and provide accurate feedback through detailed reports.
This role is ideal for individuals who are observant, reliable, and comfortable working independently.
Essential Responsibilities
- Visit assigned locations and evaluate customer service, employee interactions, and overall customer experience
- Observe store cleanliness, organization, and product availability
- Follow specific assignment guidelines and evaluation criteria
- Complete detailed reports accurately and submit them in a timely manner
- Collect and submit receipts, photos, or other required documentation
- Maintain confidentiality regarding assignments and evaluation processes
- Communicate professionally with supervisors and project coordinators
- Valid driver's license
- Must be at least 21 years of age
- Must be able to participate in compliance of age-restricted products.
- Reliable transportation and ability to travel to assigned locations
- Strong attention to detail and observation skills
- Excellent written and verbal communication skills
- Ability to work independently and manage time effectively
- Basic computer and smartphone proficiency
- Ability to complete reports accurately and meet deadlines
- Previous experience in retail, customer service, hospitality, or mystery shopping
- Experience completing audits, inspections, or evaluation reports
- Ability to stand and walk for extended periods during store visits
- Ability to use a smartphone, tablet, or computer to complete reports
- Ability to occasionally lift up to 25 pounds if required
- Competitive pay of $17.00 per hour
- Flexible work environment
- Independent, self-directed assignments
- Opportunity to provide valuable feedback that helps businesses improve customer experiences
Terre Haute, IN
3342
2229 South Third Street
Terre Haute, IN 47802
Vacancy posted 4 days ago
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