Training Manager - Light Commercial Solutions

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About this Role

Carrier Corporation is seeking a proactive and experienced Training Manager to lead the development of technical and professional training programs across our Light Commercial business. This role is critical in ensuring our channel partners are equipped with the knowledge and skills needed to support our products, services, and customer experience standards.

The Training Manager – Light Commercial Solutions is responsible for leading the strategy and guiding teams in the development of training content and programs for Light Commercial solutions to a multi- faceted customer base.  This role will work closely with product managers and application engineers as well as the Residential and Commercial training teams and third part partners to develop and provide best in class training support to our channel partners.

Success will require the ability to work collaboratively with internal teams as well as 3rd party vendors and the ability to turn technical and sometimes complex HVAC information into engaging, easy to understand content.   A customer focused mindset that is continuously learning, seeking feedback and channel input is essential for success

This highly visible role will also require strong communication skills and the ability to tailor the message as appropriate for the target audience.  

This position follows a hybrid schedule, with 3 days onsite and 2 days remote per week.

Key Responsibilities

Training Strategy & Program Development

• Design and implement training programs for external customers including contractors and disrtibutors.
• Develop curriculum for Light Commercial HVAC systems, controls and installation and service best practices.
• Align training initiatives with business goals, product launches, and regulatory requirements.
• Work collaboratively with the product managers, application engineers, service managers and other key stakeholders as well as SME’s to ensure integrity of content and timely delivery of training courses.
• Work collaboratively with the residential and commercial training teams to develop best in class training courses, experience and learning platforms.
• Lead training component of the Carrier Commercial Experts program, including evaluating processes, materials, third party trainers and supporting programs to ensure

Delivery & Facilitation

• Coordinate in-person and virtual training sessions
• Work collaboratively with My Learning Center and Carrier University to ensure LCML courses are available and easy to find for distributors and contractors.
• Ensure training materials are current, engaging, and technically accurate.

Stakeholder Collaboration

• Partner with Product Management, Engineering, Service, Sales and Marketing to ensure training supports product positioning and technical accuracy.

Measurement & Continuous Improvement

• Track training effectiveness through assessments, feedback, and performance metrics.
• Continuously improve programs based on learner feedback and evolving business needs.

Required qualifications

• Bachelor’s degree
• 3+ years of experience in product marketing, product management and/or training

Preferred qualifications

• Product marketing, product management, or training experience in HVAC, building systems or related field.
• Strong presentation, facilitation, and instructional design skills.
• Familiarity with adult learning principles and digital training platforms.
• Ability to travel up to 30% for training delivery and partner engagement.
• Experience with HVAC products and systems.
• Certification in instructional design or technical training (e.g., CPTD, HVAC Excellence).
• Experience working with 3rd party vendors including contract and SOW reviews and approvals

Pay Range

The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits : Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability : Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate . The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected] . We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3  days from Job Posting Date: 28 July 2026

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice .

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.