Helpdesk Technician (3)

Helpdesk Technician Protingent Staffing has an exciting contract Helpdesk Technician opportunity. Job Responsibilities Utilizing existing and creating new Internal and external knowledge base documents to assist with ticket resolution Active Directory Account maintenance Managing access to internal and external collaboration spaces PC Lifecycle Management Inventory Receiving, & Tracking Fulfil software requests Business travel support Demonstrate and assist with remote access to Company resources Support users at Bellevue and Everett location. Assisting with onboarding as assigned. Job Qualifications Communicate openly and display respect and a desire to foster teamwork. Able to quickly learn and implement new concepts Calm in stressful situations and able to think through those situations to find the best outcome Customer service ability and interpersonal skills Organizational skills Proactive on finding areas within our process that can be improved and making these suggestions to the team Highly adaptable with problem solving The successful candidate will possess a high degree of trust and integrity. Actual position starting level and title will be determined based on assessment of qualifications. Travel Required: 0-5%. Job Details Job Type: Contract Pay Rate Range: $33-35/hr (Pay rates are approved based on candidate location, education and experience). Location: Bellevue, WA / Everett, WA. Export control regulations require candidates to be a U.S. Citizen, U.S. Legal Permanent Resident, or of a protected person status Benefits Package Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre‑tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan. #J-18808-Ljbffr Protingent