Senior Manager, Business Operations

About Stepful Stepful is reimagining allied healthcare training by offering affordable, online, instructor‑led, and AI‑supported programs that help learners—regardless of background or circumstance—launch high‑demand healthcare careers. In addition to our direct‑to‑consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY‑Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most. Our Values Care first : We do whatever it takes for our students to succeed. Learn quickly : We test, learn with data, and iterate. Build together : We win when we rely on each other. Own it : We show up, take initiative, and show pride. The Opportunity As our Senior Manager, Business Operations you will own key special projects as we scale our Allied Health portfolio. You will become a subject‑matter expert and experiment with solutions that can support profitable, 10x growth in active students. In this role, you will work cross‑functionally with Learning, Product, Sales, Customer Success, and other Operations teams. You will be responsible for building a key pillar of Stepful’s growth story. This role reports to our SVP, Growth. What you’ll do Program Performance & Execution Support Cross‑Functional Coordination & Alignment Stakeholder Management & Communication What you’ll bring You have 7+ years of experience, including in an operational role at a high‑growth startup. You are passionate about helping students change their lives through access to education. You thrive in a fast‑paced, ambiguous environment. You are highly analytical, taking a structured approach to breaking down complex problems. You have excellent communication skills that reflect in clear and concise writing and presenting. You are an expert collaborator who is able to lead through influence and coordinate diverse stakeholders at various levels. You are willing to do whatever it takes to get the job done successfully and maintain a high bar for execution. You learn quickly through experimentation. Bonus Points If You’ve worked in EdTech or HealthTech. Interview Process Introductory call with Talent Acquisition team member. Interview with Hiring Manager. Take‑Home Assignment. Virtual Panel Interview. On‑Site Panel Interview. Benefits and Compensation Meaningful Equity Stake. Subsidized Medical, Dental, and Vision insurance plan options. 401(k). FSA, HSA and commuter benefits. Learning stipend. Open vacation policy, including: The target base salary range for this opportunity is $165,000 - $190,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity, and other relevant business considerations. Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package. Equal Opportunity Statement Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. #J-18808-Ljbffr Stepful, Inc.