Customer Service Representative
IMCD Deutschland GmbH & Co KG
The Customer Care Supervisor at IMCD US, LLC in Westlake, OH leads a team of 6–8 customer care specialists to deliver exceptional service. You will drive day-to-day operations, ensure KPI achievement, and resolve escalated issues with a customer-centric approach. You will mentor staff, analyze trends, and collaborate with operations and commercial teams to implement improvements that optimize OTIF and service levels. #J-18808-Ljbffr
Vacancy posted 2 days ago
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