Mitigation Supervisor/ Crew Leader

Mitigation Supervisor

SERVPRO of Adamstown, Mohnton offers:

• Career progression
• First-class compensation
• Professional development

And more! As the front-line representative of the SERVPRO brand, the Mitigation Supervisor demonstrates the company's Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key responsibilities include:

• Coordinating and performing production processes as scheduled and ensuring quality control
• Managing the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicating clear expectations to restoration technicians and supervising their activities
• Documenting a detailed and accurate job file to support the services provided
• Managing labor and consumable item usage on assigned projects
• Communicating with restoration project manager and office staff on project progress and issues

Additional responsibilities include:

• Communicating and following all OSHA guidelines for job safety
• Managing assets by protecting and using equipment and materials properly
• Coaching and training restoration technicians

Position requirements include:

• Valid driver's license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/physical demands/competencies include:

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Compensation: $20.00 - $26.00 per hour