Senior VoC Insights Lead — Hybrid/Remote
Munich Reinsurance America, Inc
Dallas, TX
- Remote job
HSB is seeking a Senior Customer Insights Specialist to design, implement, and optimize enterprise VoC programs. You will partner with business teams to translate customer feedback goals into actionable listening initiatives across surveys, calls, and digital touchpoints. Ideal candidates bring 7+ years in CX/VoC, strong Qualtrics expertise, and the ability to leverage AI-driven insights. This hybrid role involves travel to Hartford, CT, and collaboration with leaders to drive measurable #J-18808-Ljbffr Munich Reinsurance America, Inc
Vacancy posted 2 days ago
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