Document Automation Manager

We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future.We invite you to explore the position below and to submit your application to join our team!The Document Automation specialist drives efficiency across the firm's legal operations by developing automated document generation processes. This role sits at the intersection of legal technology and practice innovation, leveraging AI-assisted drafting, intelligent document review, and research automation to help attorneys and staff deliver higher-quality work product faster.Essential Duties and ResponsibilitiesDesign, develop, and implement automated templates for various legal documents, including contracts, pleadings, and client correspondence.Conduct regular audits of automated documents to ensure accuracy, consistency, and adherence to firm policies and legal requirements.Work closely with attorneys, paralegals, and other stakeholders to gather requirements and ensure the automated solutions meet the firm’s needs.Analyze existing document generation workflows and identify areas for improvement, ensuring consistency and compliance with legal standards while also streamlining processes wherever possible.Maintain document templates and style guides, updating them as needed to reflect changes in formatting or branding requirements.Edit complex documents, including loan documents, forms, legal contracts, and correspondence, ensuring accuracy and consistency.Format and style documents according to company guidelines, ensuring a professional and consistent appearance.Provide guidance, training, and support to ensure high standards of work.Monitor industry trends in legal technology and Generative AI, keeping the team informed of relevant advancements, risks, and best practices.Knowledge, Skills, and AbilitiesDeep expertise in document automation platforms (e.g., HotDocs, Contract Express, Avvoka) and familiarity with GenAI tools used in legal contexts (e.g., AI-assisted drafting, contract analysis, or research platforms).Curiosity about emerging AI capabilities and a hands-on approach to deploying them responsibly in a legal environment.Familiarity with coding or scripting languages (e.g., JavaScript, Python, XML) beneficial, particularly for building integrations between AI tools and existing systems.Strong understanding of legal documentation, document management systems, and version control practices.Awareness of ethical, confidentiality, and data-security considerations specific to deploying AI in a legal environment.Knowledge of formatting styles and guidelines (e.g., APA, MLA, Bluebook, Chicago Manual of Style).Strong attention to detail and excellent proofreading, editing, and quality-assurance skills—including the ability to critically review AI-generated output.Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.Strong communication skills, both written and verbal, with the ability to translate technical concepts for non-technical stakeholders.Ability to work collaboratively with cross-functional teams and individuals at all levels of the organization.Strong problem-solving skills and the ability to troubleshoot technical issues related to document automation, AI platforms, and related systems.High level of confidentiality and professionalism when handling sensitive and privileged materials.Intellectual curiosity and a growth mindset, with a willingness to continuously learn and adapt as AI tools and legal technology evolve.Education and/or ExperienceBachelor's degree in Information Technology, Computer Science, Business Administration, Legal Studies, or a related field.Minimum of two (2) years' experience in document automation, legal technology.Demonstrated success leveraging technology, including AI and automation tools, to improve workflows and solve long-standing business challenges.The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19. This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.This position description does not constitute a written or implied contract of employment.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.By applying for this position, you agree and understand that Troutman Pepper Locke will process your Personal Information pursuant to the terms of our Worker and Applicant Global Privacy Notice. If you have questions about our data handling practices, or you are a resident of California, the United Kingdom, or the European Union and wish to exercise your privacy rights, please contact us at View email address on click.appcast.io. Equal Employment OpportunityTroutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law.Compensation is dependent on several factors, such as position, location, market, education, training, and/or experience.Hiring Salary Range:$85,000.00 - $125,000.00SummaryLocation: New York; Princeton; Austin; Pittsburgh; Los Angeles; London; Harrisburg; Boston; Berwyn; Houston; New Orleans; Detroit; Philadelphia; Virtual; Portland; Dallas; Charlotte; Washington, D.C.; Atlanta; Cincinnati; San Francisco; Stamford; San Diego; Providence; Orange County; Richmond; Virginia Beach; Wilmington; Chicago; Miami; Rochester; West Palm BeachType: Full time