Systems Engineer

Systems Engineer

Location: Westlake TX or Merrimack NH

On-site/Remote/Hybrid: Hybrid (1 week every 6-7 weeks)

Duration: 6-12 Months

Role Overview: Our Application Systems Engineering Support Group within Enterprise Infrastructure combines Operations Excellence with the Development Experience to deliver services at high scale, high availability, and resilience by using automation and Infrastructure as Code. We build reliability into our ecosystem by applying standard processes in resiliency engineering, automation, and observability.

The Role: The Application Systems Engineering Support Group within Enterprise Infrastructure combines Operations Perfection with the Development Experience to deliver services at high scale, high availability with resilience by using automation and Infrastructure Code. We build reliability into our ecosystem by applying standard processes in Resiliency Engineering, Automation and Observability.

The Expertise You Have

• Bachelor's degree in a technology-related field required; Master's preferred
• 7–8+ years of experience supporting distributed multi-tier systems at scale
• Strong experience managing system stability and availability
• Knowledge of ITIL practices
• DevOps & SRE expertise
• Agile delivery experience
• Networking fundamentals (ping, traceroute, DNS)
• Observability tools (Splunk, Datadog)
• Linux/UNIX and Windows administration
• Cloud technologies (AWS/Azure, SaaS solutions)
• Kubernetes and container orchestration
• CI/CD pipelines
• PowerShell and Python scripting
• Production support in financial systems
• Docker and cloud platforms
• AWS certification (nice to have)

The Skills You Bring

• Strong communication (written and verbal) and interpersonal skills
• Ability to share ideas and improve platforms collaboratively
• Growth mindset and willingness to learn continuously
• Data security awareness to protect customer information
• Strong analytical and project management skills
• Ability to provide 24x7 production support
• Strong troubleshooting and problem-solving skills
• Ability to triage, perform RCA, and act decisively under pressure
• Positive relationship management and facilitation skills

About Us: InterSources Inc

InterSources Inc is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.