Network Deployment Technician, DCC Communities

AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks, and assist in the development of innovative ways to automate and scale our network. Key Responsibilities Scale support of several data center locations and day-to-day assistance with capacity management. Work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. Leverage experience supporting large-scale, enterprise-class networks as well as network implementation and troubleshooting. Work in a fast-paced, collaborative environment with regular peer and customer interaction. Provide management and support of AWS’s vast network infrastructure, establishing and following best practices and refining operational procedures. All Physical Requirements Are Expected With Reasonable Accommodations Regularly lift and/or move up to 40 pounds, and participate in group lifts for 41+ pounds. Work in an environment that operates 24/7 with ability to participate in primary responder rotation and provide after-hours support as needed. Work in cramped and/or elevated and/or noisy environments. Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day. Ascending and descending ladders, stairs, and gangways safely and without limitation. Travel Requirements Traveling within and outside of the regional work area is required. The employee must have a reliable personal vehicle and a valid driver’s license; company transportation will not be provided. A Day In The Life Provide the first-level networking devices to serve customer racks, tracking rack intake and delivery, working with onsite teams to request rack space, power, and cooling, and partnering with network engineers to ensure configurations are ready. Troubleshoot link and device issues within a Service-Level Agreement. Participate in console builds and room builds, coordinating with teams to provide more space and capacity for customer racks. Work with ID-Scaling peers to build higher-level networking devices. Basic Qualifications 1+ years of computer networking experience. 1+ years of Linux operating systems experience. Bachelor’s degree in Information Technology, Computer Science, or a related field. Experience in computer networking. Experience working with Linux operating systems. Can lift and rack equipment up to 40 pounds. Experience with computer hardware troubleshooting and repair. Preferred Qualifications Can work in cramped spaces or in elevated locations while adhering to health and safety guidelines. Experience dealing effectively with customers during problem resolution and operating efficiently under pressure. Experience managing work and priorities through a ticketing system. Experience with cabling infrastructure best practices and methodologies. Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment). Industry standard certification (CompTIA, CCENT, or Network+), or experience in a relevant field. Experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools). Knowledge of networking protocols such as DNS, and TCP/IP. Compensation and Benefits Base salary range: USD 30.00 - 54.00 hourly. Salary will be determined based on experience, qualifications, and location. Includes sign-on payments and restricted stock units (RSUs). Comprehensive benefits include health insurance, dental, vision, prescription, Basic Life & AD&D insurance, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave. EEO Statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. #J-18808-Ljbffr