SAH Pharmacy Technician II

Pharmacy Technician

Working under the day-to-day supervision of the pharmacists and Pharmacy Leadership, the technician is responsible for the proper handling of medications. This includes but is not limited to: receiving, distribution, management of expiration dates, management of inventory in Pyxis, storage, repackaging, compounding, filling orders, delivering, and stocking.

The job requires excellent communication skills and a desire to work in a fast-paced environment.

Responsibilities:

Works under the supervision of:

• Pharmacy Leadership

Career Ladder Criteria (as applicable by site):

• Performs Hazardous Compounding
• Performs batch sterility tests
• Monitors at least one Key Performance Indicator or produces at least one Key Process Improvement
• Assists in revising training materials
• Demonstrates Intermediate skill performance by performing at least one of the following
• Intermediate Purchasing Skills
• Decentralized Pharmacy Services
• Medication Histories
• ADC optimization

Ordering/Receiving:

• Assists with receiving order from wholesaler
• Scans in delivery
• Properly inventories/stickers delivery to ensure all items are received
• Confirms that each med is scannable. Involves pharmacist when appropriate
• Helps to maintain proper stock levels of drugs, supplies and solutions by Informing in writing, the need for an item when it is getting low
• Repackages medications from bulk to unit-dose when necessary

Compounding:

• Performs calculations for dosing, unit conversions, admixture volumes
• Prepares clean room and sterile products area for daily use
• Follows clean room policies and procedures
• Prepares low and medium risk sterile and non-sterile compounds
• Complies with Universal precautions and uses Aseptic technique when compounding

Inventory Management:

• Checks expiration dates in and outside the department
• Credits and debits patients in Meditech if meds reordered or returned
• Resolves missing medication issues
• Performs monthly floor inspections to ensure integrity of medications on the units and in patient care areas.
• Ensures all medications are properly labeled
• Properly disposes of medications, hazardous substances, sharps
• Properly identifies and returns expired meds eligible for credit
• Assists in semi-annual inventory activities as needed

Fills Medication Orders:

• Receives labels and orders, and is able to accurately select proper drug, dosage form and strength
• Accurately retrieves medications from ADC fill list
• Neatly organizes filled meds for checking.
• Accurately retrieves medications as requested at the window
• Properly refills trays and kits including but not limited to: Code Trays, STEMI kits, anaphylaxis kits, tackle boxes in preparation for pharmacist to check.
• Accurately fills OR Machines

Delivers Medication:

• Performs routine rounds to patient care areas and units in timely manner
• Delivers meds to proper location including but not limited to: ADC, Med Room or a nurse if requested.
• Updates machines with current date for drug
• Outdates meds in ADC at each delivery to machine
• Returns meds from the floors when need

Fills Automated Dispensing Cabinet (ADC):

• Under stands process of loading and unloading
• Fills ADC accurately by consistent use of scanner when required
• Loads meds in a neat precise manner without overfilling pocket
• Is able to trouble shoot minor equipment issues with ADC
• Is able to reboot equipment as needed

Communication:

• Uses exceptional customer service skills/communication to resolve issues
• Answers phones and triages phone calls that need a pharmacists
• Communicates well with nursing and other staff outside of the pharmacy department

Professionalism:

• Maintains a high degree of professionalism within and outside the department
• Maintains excellent working relationships with others
• Dresses professionally
• Maintains a neat, clean and organized work area
• Represents the Department of Pharmacy and acts as liaison if needed when outside the department
• Complies with HIPAA policies
• Supports the training of new staff
• Manages time effectively and prioritizes accordingly

Maintains Logs:

• Responsible for the daily accurate documentation of logs including but not limited to : refrigerators, hood cleaning, eye wash
• Reports any omissions or errors

Handle Controlled Substances:

• Understands the importance of excellent record keeping, accuracy and handoffs when dealing with Controlled Substances.
• Immediately reports any concerns/discrepancies to pharmacist or supervisor

Management of Time and Resources:

• Completes work assignments within an acceptable time frame.
• Uses time and resources to the best possible advantage for successful completion of job responsibilities.
• Develops and maintains efficient working relationships.
• Is reliable in respect to attendance.
• Is Reliable in respect to punctuality.
• Recognizes the importance of team efforts and partners with others to achieve positive outcomes.

Quality:

• Is part of a team effort to ensure quality services.
• Offers creative solutions or alternatives to issues or concerns.
• Produces quality results.
• Continually strives to improve the quality of work. Accepts responsibility for all work performed and takes appropriate corrective action as needed.

Required Qualifications:

• Written and oral communication skills
• Basic math needed for compounding
• Ability to work in a team environment
• Ability to problem solve
• Ability to provide a high level of customer service to patients, visitors, and staff
• Performs gloved fingertip and media fill test as required.
• Is cooperative in interactions, treating customers with courtesy, respect and compassion.
• Is patient when responding to questions and answers questions appropriately.
• Responds to requests in a timely manner.
• Handles interruptions in a skillful way.
• Maintains a professional appearance and demeanor.
• Strives to prevent/resolve customer concerns to the customer's satisfaction.

Education:

Is responsible for maintaining licensure CPhT and State registration as required

Pay Range:

$20.67-$30.19

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location: Saint Annes Hospital - 795 Middle Street Fall River, Massachusetts 02721

Work Type: All shifts, all hours, excluding overnight

Work Shift: Variable

Driving Required: Yes

Union: 1199 Seiu United Healthcare Workers East